Customer Care Coach

Employment Type: Full-Time Compensation: $25-$30/hr + quarterly performance based bonuses. Want to Help People Move Forward? Join Serenity. Looking for work that feels meaningful but doesn't require a specialized background? At Serenity, we're building a team focused on creating supportive experiences that help people feel encouraged, confident, and empowered in their personal growth. We're hiring Customer Care Coaches who enjoy connecting with others and creating positive, supportive environments. No Specialized Background Required — We'll Train You You bring the attitude and experience. We'll provide the training. If you have 2+ years of professional work experience, a strong work ethic, and enjoy helping people feel heard and supported, this role could be a great fit. What You'll Do As a Customer Care Coach In this role, you'll work closely with individuals participating in structured sessions designed to support personal progress and well-being. Working one-on-one with individuals throughout the day Guiding participants through scheduled sessions using specialized program tools and technology (training provided) Helping individuals stay motivated and engaged through simple practices like journaling, gratitude exercises, goal setting, and habit-building Preparing daily plans to help participants get the most value from each session Tracking progress and updating internal records so the team stays aligned Creating a calm, welcoming environment where people feel comfortable and supported What You Need 2+ years of full-time professional experience demonstrating reliability and strong work ethic Strong interpersonal skills with a naturally positive, people-focused attitude Clear communication skills both in person and in writing Ability to remain calm and supportive in fast-paced environments #J-18808-Ljbffr