General Manager

Job Description

Job Description

RESTAURANT GENERAL MANAGERPiatti Mill Valley| Full-Time Leadership RoleLead the Experience. Build the Culture. Own the Success.At Piatti Mill Valley, we believe exceptional dining experiences begin with exceptional leadership. We are seeking a dynamic General Manager to lead our Italian-inspired restaurant where culinary artistry meets warm hospitality in Mill Valley, which is also the headquarters of the Palisades Hospitality Home Office. This position requires open availability to work weekends, nights and closing the property 2-3 nights a week. THE OPPORTUNITYAs General Manager, you will orchestrate every element of our guest experience-from the moment they make their reservation to the final farewell. You will lead a passionate team dedicated to creating memorable moments through outstanding service, authentic Italian-inspired cuisine, and an inviting atmosphere that keeps our community coming back.This is more than managing operations. This is about building a culture where creativity thrives, team members grow, and guests feel like family. WHAT MAKES PIATTI SPECIALGuest-First Philosophy: We create experiences that turn first-time visitors into lifelong regularsCulture of Excellence: We foster an entrepreneurial, creative environment where your leadership makes an impactCommunity Connection: We are woven into the fabric of Danville, celebrating life's moments with our neighborsGrowth & Development: We invest in our people, providing mentorship and pathways for advancementCollaborative Leadership: You will work alongside a supportive team that values innovation and shared success YOUR IMPACTYou will shape the complete guest journey while empowering your team to deliver excellence:Guest Experience & ServiceCreate seamless, memorable dining experiences across all dayparts and occasionsModel and teach the art of hospitality, ensuring every guest feels valuedBuild lasting relationships with our community through exceptional serviceCurate the perfect atmosphere-from ambiance to service flowTeam Leadership & DevelopmentRecruit, train, and mentor a high-performing team that shares your passion for hospitalityFoster a culture of accountability, creativity, and continuous improvementCoach team members to reach their full potentialLead with integrity and inspire excellence through your exampleBusiness Performance & StrategyManage P&L to drive profitability while maintaining our quality standardsDevelop and execute annual budgets with strategic precisionIdentify opportunities to enhance sales and operational efficiencyPartner with local community and trade organizations to strengthen our presenceOperational ExcellenceEnsure impeccable food quality, safety, and presentation standardsMaintain the beautiful aesthetic that defines Piatti's welcoming environmentOversee property maintenance and vendor relationshipsLeverage technology platforms to optimize operations and guest engagement WHO YOU AREYou are a proven restaurant leader with 5+ years in food & beverage and 3+ years managing high-volume, full-service operations. You bring expertise from high-end, high-paced dining environments where attention to detail and guest satisfaction are paramount.Beyond your experience, you possess:Exceptional communication skills and diplomatic, proactive leadership styleHigh integrity and ability to build trust across all levelsStrong analytical mindset with P&L management expertiseCoaching abilities that bring out the best in your teamHands-on approach and willingness to lead by exampleProficiency with modern restaurant technology (TOAST, CTUIT, OpenTable, COGSWell)REQUIRED QUALIFICATIONS5+ years food & beverage experience with 5 years in leadership roles3+ years managing full-service restaurant with $5M+ annual salesHigh-end, high-paced dining environment experience strongly preferredBA/BS degree or equivalent combination of education and experienceCurrent Food Handling, Food Safety, and TIPS CertificationsWHAT WE OFFERLeadership role with a respected hospitality groupOpportunity to make your mark on a beloved community restaurantCollaborative culture that values your expertise and ideasCompetitive compensation reflective of your experienceProfessional growth within our restaurant portfolio JOIN OUR TEAMIf you are ready to lead a restaurant where guest experience and team culture are equally valued, where your leadership will shape memorable moments and strong careers, we would love to meet you. Apply today and become part of the Piatti family-where exceptional dining meets exceptional leadership. Piatti is an equal opportunity employer committed to building a diverse and inclusive workplace where everyone can thrive.