Remote Pharmacy Technician

Pharmacy TechnicianWe are seeking a dedicated Pharmacy Technician to join our team in a remote capacity, operating within the EST timezone. The primary role involves reviewing Prior Authorizations for coverage determination within a Pharmacy Services department associated with a large healthcare insurance company. Technicians are responsible for approving or denying requests and forwarding them to pharmacists for final review. This role involves minimal phone work, primarily outbound calls.ResponsibilitiesReview and track coverage determination requests.Obtain verbal authorizations and approve requests based on specified criteria.Enter decisions into the PBM system and notify providers and members of outcomes.Respond to client inquiries and refer requests for specialty drugs.Contact providers for additional information and notify stakeholders of decision outcomes.Assist with inbound and/or outbound patient or physician calls, if necessary.Essential SkillsHigh School diploma or GED.Current Pharmacy Registration and Certification as required by the state of operation.Strong computer skills, including proficiency in Microsoft Office and data entry.Experience with Prior Authorization processes.Registered and Certified Pharmacy Technician credentials (PTCB, NHA).Additional Skills & QualificationsExperience in retail pharmacy, hospital, or specialty pharmacy settings.Familiarity with PBM systems and prescription benefits.Excellent customer service skills.Experience in call center environments.Work EnvironmentThis is a professional remote work environment requiring strong WiFi and a dedicated office space with a closed door. Work involves using multiple screens and systems. Must be available Monday through Friday, 8am-8pm in your local timezone, with rotating weekend shifts every 4-6 weeks. Some holiday work is required, with schedules set 3 months in advance. Training will be conducted from 10am-6:30pm EST. Necessary equipment, including a computer, monitor, and headset, will be provided. Flexibility in schedules may be available based on performance and tenure.Job Type & LocationThis is a Contract to Hire position based out of Madison, WI.Pay and BenefitsThe pay range for this position is $20.00 - $23.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a fully remote position.Application DeadlineThis position is anticipated to close on Oct 3, 2026.