Medical Billing Assistant (Remote in MA)

We are seeking an entry level detail-oriented and organized Medical Billing Assistant to support the daily operations of our Revenue Cycle Management department. This role is essential in helping ensure timely claim processing, accurate payment posting, denial follow-up, and smooth administrative support for billing functions. The ideal candidate is proactive, efficient, and comfortable working in a fast-paced healthcare environment serving PAMS Medical Group patients across skilled nursing and long-term care facilities. Work Schedule & Flexibility: Employees are expected to work during normal business hours and remain available to support operational needs. While there is flexibility in managing day-to-day responsibilities, schedules should be structured around business requirements, deadlines, and team collaboration. This role requires a high level of accountability, responsiveness, and ownership of assigned work. Why PAMS? We are a small but fast-growing and dynamic medical group that provides medical care in the nursing home setting. Our mission is to improve and transform the medical care in the nursing homes. We are a group of highly motivated healthcare providers that include MDs, NPs, and PAs. We combine 20+ years of experience in internal medicine, geriatrics, hospital medicine, and hospice care. We believe in the use of technology to deliver efficient and amazing care for our patients. Who we are: We offer complete post-acute and rehab medical services to both nursing facilities and skilled nurse facilities. Our physicians provide guidance and leadership on the use of medicine in nursing homes. We give supportive care to patients in the final phase of a terminal illness and focus on comfort and quality of life rather than cure. Care with Compassion: Our main goal is to ensure our patients receive the best clinical and emotional support. Experienced Physicians: A team of professionals dedicated to caring for your patients. We have 20+ years of high-level experience helping facilities support their patients. Advanced Technology: We have the best-in-class software and tools to help you focus on what matters without the administrative burden. About the role: Claims & Billing Support Assist with claim preparation and submission to payers. Review claim status reports and identify rejected claims. Correct basic claim errors and resubmit under supervision. Monitor clearinghouse responses daily. Payment Posting Post insurance payments, ERAs, and EOBs accurately into the billing system. Apply contractual adjustments and patient balances when applicable. Reconcile daily deposits and payment batches. Denials & Follow-Up Track denied and unpaid claims. Prepare accounts for appeal or rebilling. Contact payers for claim status and follow-up on aging balances. Maintain denial logs and follow-up notes. Administrative Support Verify patient demographics and insurance information. Maintain provider enrollment and payer records. Organize billing reports and spreadsheets. Assist with monthly KPI reporting and A/R summaries. Compliance & Accuracy Ensure HIPAA compliance in all billing communications. Maintain confidentiality of patient and payer information. Follow Medicare, Medicaid, and commercial payer billing rules. Patient Billing Support: Respond to patient billing inquiries and assist with understanding statements and insurance coverage. Support correction of insurance information when claims are rejected due to eligibility or demographic issues. Coordinate with facilities to resolve patient account discrepancies. Required Qualifications: 1–3 years of medical billing or healthcare administrative experience. Experience with physician billing, SNF/LTC, or post-acute care preferred. Familiarity with CPT, ICD-10, modifiers, and insurance claims processes. Experience with EHR / billing systems (Gehrimed, Tebra, PracticeSuite, or similar preferred). Preferred Qualifications: Strong attention to detail Organized and deadline-driven Excellent communication skills Comfortable with spreadsheets and reporting Ability to multitask and prioritize daily workflows Problem-solving mindset ✅ What We Offer: Medical, Dental & Vision Insurance ( employer pays 50% medical and 100% Dental/Vision for Employee) 15 Days of Paid Time Off, plus 6 holidays 401k & Profit sharing plan (after 1 year) Remote Work Flexibility Small business environment, perfect for growth! Annual $1,000 Professional Development Reimbursement (Certifications, courses, trainings related to your role or industry) Pay transparency: The expected base compensation for this role is $42,000-$48,000 which represents the range we reasonably and in good faith expect to offer at the time of this posting. Actual compensation will be determined based on factors such as experience, education, skills, and internal equity. If you're passionate, driven, and looking for a place to grow your career while enjoying REAL work‑life balance, we’d love to connect! We are not accepting third party services at this time.