Community Health Worker

Community Health Worker

JFS Main Office - Dallas, TX 75248

Overview

Position Type Full Time Category Nonprofit - Social Services

Description

Are you a service – minded individual seeking an opportunity to empower others through education and support? At Jewish Family Service of Dallas, support at every turn isn't just a tagline, it's what we do.

If you're looking for a mission-driven organization where you can connect people with valuable resources and play a key role in our mission to provide effective and accessible whole-person care that promotes lifelong self-sufficiency and well-being for the Greater Dallas community this may be the right opportunity for you!

POSITION SUMMARY

The Community Health Worker helps connect people to services at the JFS health centers. This role engages community members, connects patients to care, identifies health and social needs, provides referrals, and supports patients in navigating healthcare and community resources.

1. Patient Outreach and Recruitment (50%)
   1. Engage community members and partner organizations to promote JFS and recruit patients for JFS health centers.
   2. Conduct screenings and assessments to identify health and social needs.
   3. Educate patients about available services and connect them to care.
   4. Follow up with patients to encourage appointment scheduling, attendance, and continued engagement.
2. Patient Navigation and Case Management (30%)
   1. Assist patients with registration, intake, consent forms, and income verification when needed.
   2. Provide referrals to JFS programs and community resources.
   3. Complete appointment scheduling and provide care coordination.
   4. Assist patients with applications for public benefits and other support services.
   5. Follow up on referrals and appointments to reduce barriers to care.
3. Health Education and Community Engagement (10%)

1. Other Duties (10%)
   1. Maintain accurate records of outreach, screenings, referrals, and patient interactions.
   2. Track outreach activities and referral outcomes and assist with reports.
   3. Distribute program incentives, such as gift cards, according to guidelines.
   4. Perform other duties related to patient outreach, navigation, and engagement.

Qualifications

• High school diploma or GED required.
• Community Health Worker certification required (or obtained within 6 months of hire).
• Experience in community outreach, patient engagement, healthcare, social services, or a related field preferred.
• Experience with screenings, referrals, intake, or resource navigation preferred.
• Strong communication, relationship-building, and customer service skills.
• Ability to work effectively with diverse populations in a respectful and patient-focused manner.
• Ability to maintain accurate records and manage outreach, referral, and follow-up activities.
• Bilingual English/Spanish preferred.

What We Offer

JFS Dallas offers excellent benefits to eligible employees including health, dental, and vision insurance, generous paid vacation days, both federal and Jewish holidays, paid parental leave, and a 403(b) match!

Jewish Family Service (JFS) is an equal opportunity employer, complying with all applicable Federal and state employment laws and regulations, that exists to provide professional, effective, and affordable mental health and social services that promote lifelong self-sufficiency and well-being for anyone in need. JFS is an E-Verify participant.