Cashier

Description A Restaurant cashier has the greatest perceived responsibility – direct guest contact. This position is critical to Wingstop; ensuring compliance with company standards in all areas of operation, including product preparation maintaining the highest quality products and services are delivered to each customer; follows and comprehends the importance of proper personal hygiene and sanitation procedures. The cashier is responsible to greet every guest when they arrive within 3-5 seconds, answering the phone, taking accurate orders, and delivering completed orders to the guest – all with a great attitude and a smile. Essential Duties and Responsibilities Ensure that each guest has a positive, long lasting impression of the Wingstop experience Ensure that safe handling procedures are followed at all times Immediately notify the Manager on Duty of all safety, sanitation or employee issues Up-to-date knowledge of all product and procedural changes Direct all guest complaints to the Manager on Duty Open and/or close the Restaurant Assist all other positions when necessary Step in for Manager to oversee all aspects of restaurant management Greet all guests in a timely manner (3-5 seconds) Handle all orders and inquires Properly ring in all sales through the POS/register system Ask for add-on sales Verify if the proper age requirements are met of all guests requests that involves alcoholic beverages Resolve low level guests issues with efficiency and a good attitude Keep the counter clean and stocked Clean the tables, chairs, doors, windows and dining room floor Maintain front trash can; clean exterior and empty trash cans Maintain bathrooms; clean and stock Restock front beer cooler Ability to thoroughly understand and follow instructions in how to properly and safely use chemical cleaning products Ability to work independently or minimum supervision Team Focus Brings issues or concerns to the attention of the supervisor; is willing to ask for help. Identifies and introduces new ideas and solutions to create efficiency in the operation. Represents the brand and department in a professional and polished manner at all times. Requirements Guest service mentality; has a genuine desire to serve the guests Maintains a calm, tactful demeanor when dealing with difficult situations Manages multiple projects and timelines with a sense of urgency and follow through Well organized and detail oriented Ongoing learner; exhibits insatiable curiosity and an interest in self improvement Has an outgoing personality Strong work ethic Additional Information Regular and predictable attendance - Must be 18 years or older #J-18808-Ljbffr