Part Time Food Runner | Expo | Busser - Marriott Colorado Springs

Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! About our property: Colorado Springs Marriott, nestled near the Rocky Mountains and the vibrant downtown of Colorado’s second-largest city, offers an excellent opportunity to join a world-class team that values personal and professional growth. Our hotel is the perfect home base for outdoor enthusiasts exploring Pikes Peak and Cave of the Winds. When you’re ready to enjoy the great indoors, you'll have easy access to the shops and art galleries in downtown Colorado Springs. Our property boasts pet-friendly rooms and suites, a full-service restaurant with a stylish outdoor patio, 15 flexible event spaces, a fitness center, and pools. Experience our Culture of Care and discover what a career at the Colorado Springs Marriott with Pyramid Global Hospitality can mean for you! What you will have an opportunity to do: Food Runner | Expo | Busser | Marriott Colorado Springs Behind every seamless dining experience is a team working in perfect sync. Food arrives at the right table at exactly the right time. The kitchen communicates clearly with the floor. Dirty dishes disappear before the guest notices, and a freshly reset table is ready before the next party walks through the door. That level of service does not happen by accident. It happens because of the person who keeps all of it moving. We are looking for a motivated, high-energy, and team-first Food Runner, Expo, and Busser to join our restaurant team at the Marriott Colorado Springs. This is a combined role that puts you at the center of the entire dining operation, and if you are someone who thrives in a fast-paced environment, communicates well under pressure, and takes genuine pride in making service flow, we want to hear from you. About the Role This is a three-function role that touches every part of the restaurant operation. As a Food Runner, you are the critical link between the kitchen and the guest, making sure every plate reaches the right seat at the right time in the right condition. As an Expo, you are the quality checkpoint at the pass, ensuring every dish that leaves the kitchen meets our standard before it ever reaches the table. As a Busser, you keep the dining room turning efficiently, clearing and resetting tables so the guest experience stays seamless from one party to the next. You will work closely with servers, bartenders, and the culinary team throughout every shift. Your communication, your speed, and your attention to detail directly impact the quality of every guest’s experience in our restaurant. This is a role where the right person makes everyone around them better, and where strong performance gets noticed. This is also an excellent entry point into the hospitality and food and beverage industry. The skills and operational awareness you develop in this role create a strong foundation for growth into server, bar, or culinary positions within our organization. What You’ll Be Doing Food Running Running food from the kitchen to the correct tables and seats in a timely and efficient manner, ensuring every dish arrives hot, correctly plated, and without delay Memorizing table and seat numbers for the dining room and bar so food is delivered accurately and confidently throughout service Communicating clearly with servers and kitchen staff about ticket timing, course pacing, and any special requests or modifications Serving guests with beverages, bread, and butter at the start of their dining experience, creating a warm and welcoming first impression at the table Following proper standards and etiquette for room service deliveries when applicable Following the opening and closing side work sheet for the food runner position completely and accurately every shift Expediting Serving as the quality control checkpoint at the pass, inspecting every dish before it leaves the kitchen for correct presentation, temperature, completeness, and accuracy against the ticket Communicating directly with the kitchen team on ticket timing, course flow, and any adjustments needed to keep service moving without gaps or delays Coordinating the timing of food delivery across multiple tables to ensure courses arrive together and in the correct sequence Managing communication between the kitchen and the front of house during service so servers always know what is coming and when Flagging any quality, portion, or presentation concerns before they reach the guest and working with the kitchen to correct them quickly Keeping the expo station clean, organized, and fully stocked with the tools and supplies needed to run a smooth pass throughout service Bussing Clearing dirty table settings quickly and efficiently between guests to maintain the pace and flow of the dining room Resetting all service-ware promptly and consistently to the prescribed standard so tables are ready for the next guest without delay Maintaining the stock and cleanliness of service stations for all meal periods throughout the shift Transporting dirty tableware to the dishwashing area promptly to support the back-of-house team and keep the dining room running smoothly Assisting servers with any tasks that contribute to total guest satisfaction throughout service Practicing the Clean as You Go policy throughout every shift and contributing to a teamwork-first culture on the floor Attending monthly departmental meetings as required What We’re Looking For A genuine team-first attitude; you understand that great restaurant service is a group effort and you show up for your teammates every single shift The ability to move quickly, stay organized, and hold your composure during high-volume service without losing accuracy or professionalism Clear and confident communication skills with guests, kitchen staff, servers, and supervisors A sharp eye for detail; in the expo function especially, you are the last line of quality control before food reaches the guest and you take that seriously A positive and professional demeanor in every guest and team interaction The ability to manage multiple tasks simultaneously and prioritize effectively when the floor gets busy A self-directed work ethic; you see what needs to happen and you make it happen without waiting to be asked Flexible availability to work a variety of shifts including weekdays, weekends, AM, PM, split shifts, and holidays No prior restaurant experience required; we will train the right person who brings the right attitude and energy What are we looking for? Qualifications Previous experience in a restaurant, hotel food and beverage, or customer service environment is a plus but not required Ability to communicate clearly and professionally with guests, kitchen staff, and fellow team members Demonstrated ability to work as part of a high-performing team in a fast-paced, high-volume environment Ability to handle guest requests and concerns with professionalism and care Ability to stand, walk, and move at a brisk pace for the full duration of a shift Ability to carry food trays and transport tableware safely throughout service Comfortable with bending, reaching, and sustained physical activity throughout a full service shift Flexible availability to work weekdays, weekends, AM, PM, split shifts, and holidays as required by the schedule Professional appearance and demeanor consistent with Marriott brand standards Physical Requirements This is an active, on-your-feet role for the full duration of every shift. You should be comfortable standing and moving continuously, carrying food trays and tableware safely throughout the dining room and kitchen, and working at a sustained pace throughout busy service periods. Speed, physical stamina, and the ability to stay sharp and accurate while moving quickly are all important parts of this role. Who Thrives Here The team members who excel in this role are the ones who understand that their work is felt by every single guest, even if those guests never know their name. They run food with precision and they never put a plate at the wrong seat. They catch the imperfect dish at the pass before it reaches the table. They clear and reset a table faster than anyone else on the floor and they do it the same way every time. And they do all of it while communicating clearly, supporting their teammates, and keeping a positive energy on the floor throughout the entire shift. They take pride in the rhythm of service. They know that when the expo station is dialed in, when the food is running clean, and when the dining room is turning smoothly, the whole team wins. If that is how you think about restaurant work, you are going to be exactly what this team is looking for. What’s In It for You At Pyramid Global Hospitality, we believe everyone on the team deserves to feel supported and valued no matter their role. When you join us, you gain access to a full range of benefits designed to support your life and your future, including: Exclusive discounts on room rates and experiences across our award-winning hotel portfolio Comprehensive health insurance plans including mental wellbeing support for you and your loved ones Pet insurance for the four-legged members of your family Competitive finance and retirement solutions Performance-based incentives and bonuses Generous paid time off Exciting associate perks and discounts Skill-enhancing job training from day one Educational opportunities to support your long-term career growth A genuine commitment to work-life balance Real pathways for career advancement within our organization About Us The Marriott Colorado Springs is part of the Pyramid Global Hospitality family, a company that leads with a People First philosophy in everything it does. We pride ourselves on delivering exceptional dining experiences and we are committed to building a team of people who share that commitment. We value, support, and recognize the unique contributions of every team member and we foster a culture of growth and collaboration that encourages excellence in every role. Whether this is your first step into hospitality or you are building toward a server, bar, or culinary career, you will find a team here that is invested in helping you get there. This is a great place to start and a great place to grow. Ready to Apply? If you are a team-oriented, fast-moving, and guest-focused individual who is ready to bring your energy and your attention to detail to one of Colorado Springs’ premier hotel dining operations, we would love to hear from you. Apply today and become part of a team that is committed to making every guest experience exceptional from the moment they sit down to the moment they leave. The Marriott Colorado Springs is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender including pregnancy, age, religion, disability, sexual orientation, veteran status, or any other status or characteristic protected by law. Compensation: $16.00 - $16.00 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. PYRAMID GLOBAL HOSPITALITY® is a trailblazer in the development, management, marketing and owner‐advisory services of resorts, hotels, conference centers and exclusive private clubs. PYRAMID’S distinguished and proven reputation is deeply‐rooted in core values that are focused and aligned with a people-first mentality. The company leadership and valued associates are passionately committed to delivering the industry’s most authentic, enchanted, soulful, vibrant, unrivaled and memory‐making experience. PYRAMID’S progressive “Be The Difference” culture and values are a cornerstone to the company’s nearly 40 years of extraordinary achievement and prosperity. Many properties have been recognized with prestigious national and international awards.