Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

SaaS Technical Support Engineer - Cloud & Debugging

Evlo AI

Evlo AI is seeking an experienced technical specialist to serve as the primary escalation point for complex customer issues. You will diagnose defects, parse logs, and translate technical findings into actionable fixes, while building internal tools to streamline resolution. You will collaborate with engineering to reproduce bugs, document steps, and drive improvements in platform reliability. The role includes on-call rotation, cross-team partnerships, and contribution to knowledge base and #J-18808-Ljbffr Evlo AI

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the SaaS Technical Support Engineer - Cloud & Debugging in Austin, TX vacancy
  • A fast-growing technology company is looking for a Technical Support Engineer to join their global support team. In this fully remote role, you will...  .... The ideal candidate has 1-3 years of experience in a SaaS environment, strong communication skills, and fluency in Spanish... 
    Suggested
    Remote job

    Propel, Inc

    Austin, TX
    2 days ago
  • $70k - $80k

     ...Us? We believe in supporting our employees with a...  ...Role Overview As a Technical Support Engineer based in Austin, you...  ...at a software or SaaS company. ~ Experience...  ...webhooks, and reading/debugging API requests and...  ...Sumo). ~ Exposure to cloud platforms (AWS, GCP,... 
    Suggested
    Work at office
    Local area
    Remote work
    Flexible hours
    2 days per week
    3 days per week

    goTransverse

    Austin, TX
    2 days ago
  • Gong is seeking a Technical Support Engineer for our Premium Support team to deliver expert‑level guidance to our largest customers. You will troubleshoot complex issues, analyze root causes, and collaborate with engineering, product, and success teams in a fast‑paced... 
    Suggested
    Remote job

    Gong.io Ltd.

    Austin, TX
    2 days ago
  • SpyCloud, based in Austin, TX, seeks a Support Engineer for its 24x7 global operations. You will support enterprise customers via phone, web,...  ...have 3+ years in tech support, strong problem‑solving skills, SaaS familiarity, and experience with REST APIs. The role emphasizes... 
    Suggested

    Spycloud

    Austin, TX
    2 days ago
  • $35 - $50 per hour

     ...work of your career. As a Technical Support Engineer on our Premium Support team...  ...SQL, Snowflake, Kibana, API debugging tools, and Browser DevTools...  ...support roles. B2B SaaS, technology companies, enterprise...  ...knowledge of AWS, Linux, and cloud‑based infrastructure.... 
    Suggested
    Hourly pay
    Full time
    Remote work
    Work from home
    Flexible hours

    Gongio

    Austin, TX
    2 days ago
  • Randstad Digital in Austin, TX seeks a Platform Support Analyst to analyze, modify, and support platform applications. You will coordinate...  ..., and handle incidents in ServiceNow for policy and claims SaaS platforms. The role includes after-hours support and documentation... 
    Hourly pay

    Randstad USA

    Austin, TX
    1 day ago
  • HTS Technologies in Austin, TX is seeking a Technical Support Associate to help customers maximize our software. If you enjoy solving problems...  ...issues, and escalating complex cases. Strong communication, SaaS familiarity, and comfort with Zendesk or Jira are preferred.... 
    Remote job

    HTS Technologies

    Austin, TX
    1 day ago
  •  ...supercomputing, high-performance computing, cloud, and AI. Whether you’re designing next-...  ...moves the world forward.Platform SOC Debug Lead Engineer We are seeking a skilled and dedicated...  ..., tools and methods.Manage and track technical issues, risks, and priorities effectively... 
    Remote work

    AMD

    Austin, TX
    1 day ago
  • $62.3k - $115.7k

     ...ambitious community that values creativity and teamwork. As a Technical Support Engineer, you'll have the opportunity to create a significant impact...  ...support roles. Ability to read, understand, and debug code — comfortable tracing an issue through application logic... 
    Full time
    Visa sponsorship
    Work visa

    Aristocrat Technologies

    Austin, TX
    4 days ago
  • $81k - $101k

     ...clients around the world. Today we support more than 5,100 clients across the...  ...a highly motivated and talented Technical Support Engineer II to work directly with customers and...  ...MySQL, Regular Expressions (Regex), and SaaS-based web applications. ~ Proficiency... 
    Full time
    Temporary work
    Local area
    Immediate start

    Flywire

    Austin, TX
    1 day ago
  • $118.9k - $178.3k

     ...Diagnose and resolve complex technical issues related to the company's...  ...Understanding how Signature Support customers use our technology (integration...  ...knowledge of Informatica Cloud, PowerCenter, PowerExchange, other ETL tools, SaaS platforms, and/or data management... 
    Immediate start

    Salesforce.Com Inc

    Austin, TX
    4 days ago
  • $96k - $132k

     ...global leader in materials engineering solutions used to produce virtually...  ...,CAYou’ll benefit from a supportive work culture that encourages...  ...all aspects of escalation technical support for Applied...  ...troubleshooting, repairing, and debugging complex electro/mechanical equipment... 
    Full time
    Local area
    Remote work

    Applied Materials

    Austin, TX
    15 hours ago
  • Signature Support Engineer (Technical) Job Category: Customer Success Responsibilities Serve as a Trusted Advisor, drive conversations with our...  ...and other developer products. This will involve debugging, troubleshooting, and taking responsibility to ensure the... 

    RTL2 Fernsehen GmbH & Co. KG

    Austin, TX
    3 days ago
  •  ...a reliable, organised, and technically minded Support Specialist who enjoys problem...  ...merchants and our product/engineering teams. You’ll work on a...  ...Customer Support, ideally in SaaS, e-commerce, or logistics....  ...authentication, error codes, debugging) E-commerce platforms (Shopify... 

    Swap.com

    Austin, TX
    2 days ago
  • $60k - $67k

     ...boost productivity, and reduce risk. The Role We’re seeking a Technical Support Engineer to join the global support team and play a key role in...  ...Technical Support, Customer Support , or a similar role within a SaaS or mobile app environment. Proven experience working... 
    Full time
    Remote work
    Flexible hours

    Propel

    Austin, TX
    3 days ago
  • $130k - $195k

    About the Role We’re hiring a Technical Support Engineer to lead our customer support experience for highly...  ...be on the front lines helping teams debug production LLM applications and agents...  ...APIs, SDKs, distributed systems, and cloud‑native stacks. Programming experience... 
    Remote work

    LangChain

    Austin, TX
    1 day ago
  •  ...The role serves as the technical escalation point for...  ...between customers and engineering, translating deep technical...  ...database queries, and cloud infrastructure...  ...-5 years of technical support, systems administration...  ...engineering experience in a SaaS environment... 

    Evlo AI

    Austin, TX
    2 days ago
  • $135.2k - $306.4k

     ...As a Senior Staff Engineer, you will play a pivotal...  ...success, and influencing technical strategies across...  ...observability, and production support. • Architect for...  ..., prototyping, debugging, refactoring, test generation...  ...distributed systems, cloud services, SaaS platforms, data... 
    Temporary work
    Flexible hours

    Oracle

    Austin, TX
    2 days ago
  •  ...Senior DevOps / Platform Engineer Location: Austin, TX Duration:...  ...lifecycle of a multi-tenant AI SaaS platform across AWS, Azure, and...  ...contribution. Infrastructure & Cloud: Manage Terragrunt-...  ...across multiple environments Debug and remediate containerized... 
    Contract work

    3m Consultancy

    Austin, TX
    5 days ago
  •  ...US healthcare providers. We seek a Technical Architect to define technical strategies...  ...scalable architectures, and guide engineering teams in building secure, high-performing healthcare SaaS solutions. You will collaborate across cloud ecosystems (AWS/Azure/GCP),... 

    Medclinicx

    Austin, TX
    1 day ago
  •  ...high-performance computing, cloud, and AI. Whether you’re designing...  ...: The Datacenter Platform Engineering Group (DPEG) organization is...  ...an experienced system level debug engineer. Individual will be...  ...should have not only strong technical skills but be able to direct... 

    AMD

    Austin, TX
    4 days ago
  • A leading e-mobility company is seeking a Technical Customer Support Engineer to provide support for B2B customer issues and queries. The role involves...  ...of experience in technical support, particularly in cloud-based environments, as well as strong analytical, networking... 

    Driivz

    Austin, TX
    1 day ago
  •  ...e-mobility provider based in Austin, Texas, is seeking a Technical Customer Support Engineer to support B2B customer inquiries and manage multiple projects...  ...years of technical support experience, familiarity with cloud-based environments, and strong analytical skills. This... 
    Full time

    Driivz

    Austin, TX
    1 day ago
  • Salesforce is seeking an experienced technical support engineer to diagnose and resolve complex issues across our software products. You will act as a trusted advisor to enterprise stakeholders, guiding architecture, security, performance and release governance, while... 

    Salesforce.Com Inc

    Austin, TX
    15 hours ago
  • $60k - $90k

     ...Description Job Description As a Technical Support Engineer (Integrations), you will...  ...integrations such as ERPs, Cloud Storage Providers, SSO...  ...working in a B2B SaaS environment, particularly in...  ...or log analysis tools for debugging customer issues. Degree... 
    Work at office
    3 days per week

    FloQast

    Austin, TX
    18 days ago
  • IntagHire is seeking a Senior Software Engineer in Austin, TX. You will drive key phases of development for our real estate technology solutions...  .... We value practical execution and impact in a smaller, stable SaaS environment. The position offers hybrid work 3-4 days in the... 
    Work at office

    IntagHire

    Austin, TX
    15 hours ago
  • Lightspeed Systems is looking for a Technical Support Specialist in Austin, TX. You will provide frontline support across Lightspeed’s products, helping customers troubleshoot and configure solutions. Strong problem-solving skills and a customer-first mindset are essential... 

    Lightspeed Systems

    Austin, TX
    15 hours ago
  • Swap is seeking a reliable, organised Support Specialist who enjoys problem-solving and...  ...great customer experiences. You’ll handle technical questions from merchants, investigate...  ...translating between merchants and product/engineering teams; you’ll review API logs, assist with... 

    Swap

    Austin, TX
    3 days ago
  • $221.9k - $390.3k

     ...Role DescriptionThe Vice President of Technical Support is an executive leader of leaders...  ...drive cross-functional alignment across Engineering, Product, Sales, and Customer Success...  ...board levelDeep familiarity with CRM, SaaS, or cloud-based enterprise software —... 
    Full time
    Work experience placement

    Salesforce

    Austin, TX
    15 hours ago
  •  ...Vice President, Technical Support Engineering, Agentforce & Data 360 About the Company Market-leading provider of CRM solutions & business...  ...Analytics CRM Enterprise Software SaaS Cloud Computing Customer Relationship Management Software(CRM... 

    Confidential

    Austin, TX
    1 day ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to SaaS Technical Support Engineer - Cloud & Debugging. Be the first to apply!