Equipment Services Technician

Equipment Services Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale.

The Equipment Services Technician coordinates with the Automation team in supporting and optimizing mail order pharmacy throughput and minimizing downtime through the scheduling and completion of routine maintenance, troubleshooting, repair and process improvement strategies. The Equipment Services Technician is also responsible for the completion of planned maintenance for the department and automation equipment readiness.

This position is full time (40 hours / week), Monday - Friday. Employees are required to have flexibility to work any of our shift schedules during our normal business hours of 8:00 am - 5:00 pm EST. It may be necessary, given the business need, to work occasional overtime or weekends.

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment.

Primary Responsibilities:

• This is a hands-on position that requires strong debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic and PLCs
• Install, setup, troubleshoot, and maintain various mail order pharmacy equipment and prototyping / testing new improvement projects
• Ability to troubleshoot / repair / replace faulty electrical components such as: Motors, relays, switches, servos, VFD, and other sensing devices
• Effectively maintain programming, troubleshoot, determine root causes of failure, and perform corrective actions
• Responsible to maintain and repair all the automation dispensing equipment to operate at optimum throughput and minimum downtime
• Maintain and track records on all PMs and maintenance work orders
• Ensure to maintain adequate inventories of spare parts, tools and supplies to support production equipment
• Responsible to record completed work order and parts used within the Computerized Maintenance Management System (CMMS)
• Provide support to the Automation team in finding solutions to complex problems
• Work with Engineering AES Supervisor and production Leadership in prioritizing maintenance activities and improvement projects to minimal impact production goals
• High proficiency with problem solving and communication skills
• Work in collaboration with engineering and production leadership on all equipment related issues
• Report to upper management on equipment condition and status per down call protocol
• Decisions are guided by policies, procedures, and business plan
• Comply with safety regulations and maintain clean and orderly work areas

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED with 5+ years of experience
• Must have a valid state issued driver's license
• Must be 18 years of age OR older
• 5+ years of experience in the repair, troubleshooting, and maintenance of an automated manufacturing or distribution line
• Experience with control logic such as Allen-Bradley / Rockwell Software PLC, HMI, RSLogic500 / 5000, and Studio 5000
• Experience with 3-phase 480 volts industrial electrical systems, electrical wiring, electrical conduit and motor control circuits
• Experience with maintaining work orders, parts inventory, hours, etc. with computerized systems such as CMMS or SAP
• Ability to troubleshoot electrical / mechanical / pneumatic issues when they occur on the line including, but not limited to, installation, diagnostic, calibration, maintenance / repair of equipment and electronic devices
• Ability to perform this role in an office setting or other company location
• Ability to travel up to 75% of the time (Domestic)
• Ability to work any of our full time (40 hours / week), shift schedules during our normal business hours of 8:00 am - 5:00 pm EST from Monday - Friday, including the flexibility to work occasional overtime or weekends given the business need

Preferred Qualifications:

• 5+ years of experiences with electrical, mechanical maintenance experience within industrial, manufacturing, or automated fulfillment center industries
• 5+ years of experience with working in high volume, multiple shifts, Repacking / Manufacturing environment
• Experience in the following processes: Descrambling, Labeling, Pill Filling, Capping, Weighting, Sorting, and Packaging
• Experience with Automated Conveyor Lines
• Experience with eMaint CMMS
• Experience with Omnicell E3, MTS350 and Autogen
• Beckhoff PLC experience
• Knowledge of equipment maintenance program, policies / procedures
• AC / DC motors and motor controls

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $29 - $52 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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