Shift Supervisor

Tired of working for Bosses

We train our Leaders to influence people through Trust and Credibility. Not control them and boss them around.

Our Leaders are Grown-ups!

If you want to do something you have never done you have to BE someone you have never BEEN

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Shift Supervisor Papa Murphys Pizza

Papa Murphys is currently recruiting an Shift Manager to lead our people the way you would want to be led. We are a leadership focused company.

Our Shift Managers starting hourly wage is between $10 and $12 plus have been averaging just over $3.00 per hour in our company. The adjusted starting wage including tips would be around $13.00 to $17.00 per hour including tips.

Coaching and Training:

As the owner of Papa Murphys I am dedicated to training up our management staff with the best service industry leadership training academy in Iowa.

We founded The Truth and Leadership Academy () for the purpose of helping leaders get unstuck and over the hump to find their way in the service industry.

Also see: will receive professional one on one and group leadership development training as part of your employment with our company from an accomplished John Maxwell Certified Coach and Trainer with over 30 years of experience in the restaurant industry.

Within our 7 stores we have over 75 years of leadership (GM or higher) experience on our staff. Leadership doesnt happen by mistake! Leaders are not born they are developed!

Our Purpose Statement:

We exist to impact our people by inspiring personal growth.

Empowered team members create great customer experiences.

Our Core Values:

• Trust is the foundation to leadership.
• Modeling the right things shapes the right behavior.
• Equipping our people to achieve personal excellence.
• Putting our people first through encouragement and support.

If you are interested in applying for a management position with our company please reply with your resume for consideration.

Shift Supervisor:

You are applying for work with BES-t Investments LLC a franchisee of Papa Murphys not Papa Murphys International Inc. or any of its affiliates. If hired the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Summary Description

The Shift Supervisor is responsible for all facets of the operation for the assigned shift of a Papa Murphys store while continually promoting a culture that embraces the companys core values of Quality Service Integrity and Team Work.

To successfully perform the Shift Supervisor role an individual must be proficient at all aspects of the Crew Member position and able to accomplish the following but not limited to duties and responsibilities:

Duties and Responsibilities

• Exhibit readiness to take responsibility of a shift by wearing a clean and wrinkle-free uniform and showing up at the assigned time.
• Ensure all team members are in uniform clocked in and at assigned work stations at assigned time.
• Perform a walk-through of the store to ensure that the store is clean ready stocked etc. for business using the Pre-Rush Checklist.
• Supervise and work with team members to ensure that the store operates with proper guest service product quality food handling sanitation safety and security guidelines.
• Accountable for all cash handling and ensure funds are properly secured.
• Ensure proper labor laws are adhered to including schedules and breaks.
• Complete all opening and closing duties and all appropriate checklists.
• Complete accurate shift and daily paperwork using the POS system.
• Maintain adequate prepped product for the shift and if product is not available make sure product is available including but not limited to proofed crusts.
• Handle emergencies guest complaints equipment problems product shortage and team member problems as per the company standards and procedures.
• Communicate any shift problems to immediate supervisor.
• Train and develop team members on assigned shift as directed by immediate supervisor.
• Travel to the bank to make deposits pick up change and deposit slips.
• Supervise and operate the store independently if needed in the absence of the Store Manager for prolonged periods of time (e.g. vacations).

Required Qualifications

• Education:
• High school diploma or equivalent preferred but not required.
• Experience:
• At least six months experience in QSR environment. Previous experience at the crew member position.
• Degrees Licensure and/or Certification:
• Food Handlers Card and/or Serve Safe Certified preferred but not required.
• Knowledge Skills and Abilities:
• Ability to communicate effectively.
• Ability to read and apply fundamental math skills.
• Build and maintain positive relationships with supervisors co-workers and guests.
• Demonstrate good written and oral communication skills.
• Demonstrate excellent customer service skills.
• Ability to manage various difficult or emotional customer situations.
• Basic computer skills including MS Word Excel Outlook and POS.
• Knowledge of store financials P & Ls break-even analysis food cost analysis labor cost analysis and other financial information relative to store operations.

Other requirements:

• Regularly required to stand and walk; use hands to finger handle or feel; reach with hands and arms.
• Occasionally required to bend and stoop kneel or crouch.
• Must be able to perform cleaning duties such as wiping tables and equipment sweeping and mopping.
• Must be able to lift and/or move up to 30 pounds.
• Maintain punctual and regular attendance at work.

The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required in this position and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

Manager