Associate Medical Director at CenterWell San Antonio, TX

Associate Medical Director – CenterWell Location: San Antonio, TX. Role Overview The Associate Medical Director (AMD) is an instrumental clinical leader of our primary care team, combining clinical practice with leadership and operational management to ensure high‑quality patient care and alignment with Value‑Based Care (VBC) principles. Key Responsibilities Leadership & Organizational Management: Understand organizational & market priorities, trends, and goals, to develop a clinical strategy to advance clinical talent and performance. Interview, hire, and supervise clinical teams to staff and develop a high‑quality clinical team with strong engagement, patient‑first culture, and talent retention. Closely engage and communicate with clinicians and care teams, conducting weekly onsite center visits, holding regular individual 1:1s and clinician pod meetings, and actively participating in monthly leadership meetings. Deeply understand, support, and improve primary care clinician performance through effective use of data and coaching of clinicians and care teams. Engage in regular market performance (clinical, financial, operational) meetings on key topics such as Medical Risk Adjustment (MRA), budgeting, staffing, operational excellence, and clinical initiatives. Champion our senior‑focused primary care strategic vision and initiatives and foster stakeholder relationships with health plan partners, healthcare providers, and social services. Represent CenterWell/Conviva brands in local communities and related media activities while collaborating with the recruitment team to build and network a pipeline of high‑quality primary care clinicians. Clinical/Patient Management: Foster a robust patient‑centered and value‑based clinical vision, strategy, and culture locally that orients care teams around excellence in patient care, teamwork, and outcomes. Deliver leading clinical performance in patient experience, quality of care, clinical outcomes, and avoidable utilization. Periodically review clinician charts to identify opportunities in care, ensuring clinical assessments are accurate and performance improvement initiatives are precise. Identify critical issues for high‑risk patients during case reviews and other forums, modeling and driving clinical excellence. Conduct root cause analysis of care opportunities from individual, team, and systems perspectives and partner with clinical and operational colleagues to improve high‑reliability care as a team. Ensure clinicians effectively co‑manage high‑risk episodes of care and patients with partnered Care Integration Team (CIT) resources and programs for transitions of care management (TCM), high‑risk patient management (HRPM), and social determinants of health (SDOH) efforts. Monitor and manage daily patient care and initiatives to improve team‑based key performance indicators (KPIs), such as patient experience via Net Promoter Score (NPS) and Medicare clinical quality via HEDIS. Personally deliver high‑quality primary care, demonstrating a high degree of patient care ownership and clinical excellence in age‑friendly senior primary care, including health promotion & prevention, disease management, effective specialist & hospital co‑management, and complex care management. Spend 20‑30% of time on direct patient care, with remaining time dedicated to administrative responsibilities. Dyad Partnership: Collaborate with operational leaders and Shared Services partners to align on clinical and operational goals, strategic planning, and budgeting. Maintain regular communication to align on performance, strategies, and team communication and management, ensuring unified decision‑making and consistent messaging for cohesive leadership. Work together towards common goals that support the mission, vision, values, and overall patient experience outcomes. Partner on strategic and operational insights, including capital and operational budgeting, and monitor clinical & financial performance and metrics. Review clinician schedules and incentive plans to align with patient care access and management goals. Required Qualifications Graduate of an accredited medical school (MD/DO) with a current medical license, maintaining licensure requirements of the state of jurisdiction. Board Certification in Family Medicine, Internal Medicine, or Geriatric Medicine. Minimum five years of experience in outpatient practice, with clinical experience in primary care, senior health, and value‑based care (VBC). Minimum three years of experience successfully leading clinicians in a leadership role with demonstrated impact on clinician talent, culture, and performance. Skilled in use of clinical technology platforms and resources such as EMR systems, voice documentation tools, and clinical evidence & pathway resources. Must be screened for TB if selected for this role. Must adhere to Humana's flu vaccine policy. Schedule & Compensation Scheduled Weekly Hours: 40 Pay Range: $246,100 – $344,200 per year. Eligible for a bonus incentive plan based on company and/or individual performance. Benefits Medical, dental, and vision coverage. 401(k) retirement savings plan. Paid time off including annual, company, personal holidays, volunteer time off, and parental & caregiver leave. Short‑term and long‑term disability and life insurance. Other supportive benefits. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other compensation, and selection for training. #J-18808-Ljbffr CenterWell