Front Desk Agent
$14 - $17.5 per hourCragun's Resort
Job Type
Full-time, Part-time
Key Responsibilities:
- Warmly greet and register guests upon their arrival, making them feel at home.
- Be attentive to special requests and do our best to accommodate them.
- Efficiently manage guest check-ins and check-outs to ensure a smooth experience.
- Handle cash and credit card transactions with care, adhering to proper cash-handling procedures.
- Maintain accurate room status and tracking, always keeping our guests' needs at heart.
- Provide insightful information about room types, rates, and resort amenities to guide our guests in making informed choices.
- Offer options and alternatives to ensure every guest's needs are met.
- Ensure the security of guest room keys with a focus on trust and safety.
- Answer guest inquiries and resolve any concerns with professionalism and empathy.
- A positive, "Guest First" attitude, fueled by a true passion for customer service.
- Strong multitasking and organizational abilities to manage the busy pace of the front desk.
- A friendly, professional, and enthusiastic demeanor that uplifts everyone's spirits.
- Willingness to work a flexible schedule, including evenings and weekends.
- A valid driver's license is required.
- Must be at least 16 years of age or older.
- Previous hospitality experience is a bonus but not necessary.
- Comfortable communicating on the phone, as it's an important part of connecting with our guests.
- Discounts on marina rentals to enjoy our beautiful surroundings.
- Food and beverage discounts to treat yourself.
- Lodging discounts for your getaway needs.
- Savings in our gift shop to take a piece of Cragun's home with you.
- Significant discounts at our award-winning golf courses for those who love to swing.
Apply today, and let's work together to create unforgettable experiences for our guests. Salary Description
$14-$17.50
Vacancy posted 4 days ago
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