Sales Associate

LOOKING FOR INDIVIDUALS WHO CAN WORK THE OPENING SHIFT WEEKDAYS MONDAY TO FRIDAY: 11AM TO 3PM & SOME WEEKENDS WILL BEGIN AT 10-20 HRS AND MORE HRS TO COME AS THE SEASON PROGRESSES ----------------------------------------------------- OVERVIEW Our associates are responsible for positively contributing to our customers’ shopping experience through knowledgeable, friendly’ and efficient service. In other words, our associates must provide outstanding customer service. Our associates must understand the business of fashion and our brand to drive business performance. Greeting the customer, attending the customer’s needs and building a loyal customer base are just a few of an associate’s key responsibilities. To perform these responsibilities, associates are required to connect and interact well with people, including our customers, their co-workers and managers. SELLING Maintains a positive, customer-focused attitude by active listening, understanding and responding to customer needs. Communicates effectively and professionally with all customers, co-workers and managers. Uses product knowledge to educate customers and assist them in making product selections that are right for them. Maintains the visual appeal of the store. Promotes EO Rewards Program to all customers. Initiates self-training using provided materials. Observes and monitors for loss prevention and advises management of unusual activity. Follows all company safety policies and procedures CASHIERING Performs sales transactions through skillful use of computer and POS register systems. Completes transactions in a professional, patient and timely manner. Effectively communicates information regarding sales, markdowns, customer programs, pricing and other promotions to customer. Promotes EO Rewards System to all customers. Responsible for counting cash register funds and balancing as directed by store management. Responsible for stocking cash and wrap with bags, boxes and other necessary materials. Follows all company safety policies and procedures STOCKING Performs all aspects of processing of merchandise and/or other items needed for store operations. Assists in unloading stock, checking products against documentation, pricing merchandise, cleaning fixtures and displaying product. Replenishes, sizes and folds merchandise throughout shift. Assists in merchandise and display changes. Assists in cleaning and maintenance of store. Assists in the inventory of all merchandise. Follows all company safety policies and procedures ESSENTIAL OVERALL JOB REQUIREMENTS Ability to communicate patiently, effectively and professionally with customers and team. Strong human relation skills and ability to work and support a team environment, including ability to communicate professionally and effectively through use of headset system. Thorough knowledge of store systems to operate and use all equipment necessary to run the store. Ability to read, count and write to accurately complete all store documentation. Flexibility to work varied hours/days as business dictates, especially during holiday seasons. Ability to maintain regular attendance in order to ensure adequate store coverage. Goal-oriented with the ability to achieve goals set by self and manager in a timely manner. Ability to follow management direction and store policy to complete all duties as required. Ability to effectively manage time with limited supervision and with attention to detail. Ability to follow all established safety procedures. Ability to freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling, bending and-climbing a ladder or step stool. Ability to regularly lift and/or move up to 25 lbs. and ability to lift and/or move up to 50 pounds at any given time. Ability to stand and/or walk for up to 6-8 hours a shift in a retail environment Ability to regularly grab, pull, push, and reach to handle merchandise. KEY QUALIFICATIONS Minimum high school education or equivalent is desired, but not required. Minimum previous experience of 6 months is desired, but not required. ----------------------------------------------------- All employees receive a 30% discount at all locations in-store and online. Flexible Hours Opportunity to be in company social media and marketing video and photo shoots #J-18808-Ljbffr