Revenue Operations Specialist - Non-Profit

Company Description AHRC New York City is a family governed organization that envisions a socially just world where the power of difference is embraced. We advocate for people who are neuro‑diverse to lead full and equitable lives. Generosity guides us as we honor our legacy and continuously grow through a culture where curiosity, creativity, and optimism are valued and celebrated. Job Description AHRC New York City is seeking a Revenue Operations Specialist. The Revenue Operations Specialist is expected to mentor, aide and assist Revenue Operations Coordinators as needed. In addition, the Revenue Operations Specialist will provide back‑up to the Revenue Operations Manager or Clinical Billing Manager as necessary to ensure all billing/posting deadlines are obtained. Compensation $55,000–$60,000 per year plus a very generous and comprehensive benefit package. See additional benefit information below. Essential Responsibilities Serves as super user of the billing software systems and acts as a mentor and resource to other team members and department‑based users in development of skill sets and application knowledge. Analytical investigation and necessary action for rejected or denied claims including but not limited to: Submission of an appeal to the original decision, Correction of the original submitted claim for resubmission to the payer, Secondary billing post response received from the Primary payer, or Completion of self‑pay billing or write‑off action to resolve the claim. Review of system aging accounts on a weekly basis to conduct appropriate follow up activities. Apply analytical strategies for the identification of inconsistencies or trends in weekly billing and posting activities that may present system functionality issues or identifies a breakdown in program/clinic practices that may be negatively impacting billing or collection. Collaboration with inter‑agency departments regarding billing, collections, and compliance matters. Prepares self‑pay, liability billing or other forms of vouchers and billing as needed. Medicaid, Medicare and / or Managed Care billing, posting and reconciliation across multiple billing systems, clearinghouses and/or billing portals. Works with the compliance department on billing changes, voids or write‑offs that may be necessary to complete and perform the applicable action. Works with management to improve billing practices, guidelines, and department procedures to ensure efficiency, reduce denials, maximize reimbursements and promote faster payments. Assist in the training or retraining to current and new employees on use of systems and departmental policies and procedures. Independently lead initiatives assigned by management, coordinate tasks as necessary to deliver results. All team members are responsible to perform back‑up duties as defined to cover for vacancies, vacations, extended leave of absences or as the department requires to maintain billing deadlines. Perform ad‑hoc tasks as assigned. Required Qualifications Analytical problem solving to diagnose and troubleshoot root problems with process, payer and system functionality that impacts revenue cycle objectives. Associate Degree in Healthcare Administration, Business Administration or equivalent job‑related experience. (Bachelor’s Degree desired) Minimum of three years’ experience in a physician’s office, clinic, hospital business office or related area dealing with insurance follow up and denial management or two years’ experience in atypical billing, OPWDD, Medicaid Waiver, Article 16, and/or Article 31 billing and denial management. Applied intermediary to expert level experience Microsoft Word and Excel. Strong adaptability to old and new billing software products, government and payer portals. Strong interpersonal skills, verbal and written communication, for collaboration with key stakeholders. Ability to prioritize and handle multiple tasks in a dynamic work environment and make independent decisions. Additional Benefits Low cost Medical Insurance (Single & Family plans) Paid Training Paid time off (sick, personal & vacation) Dental insurance Vision insurance Tuition reimbursement Health Savings account 403(b) retirement plan 403(b) match Life insurance Employee discount Referral program AHRC New York City is an Equal Opportunity Employer. We consider applicants for all positions without regard to age, race, color, creed, religion, national origin, alienage or citizenship status, gender, sex, sexual orientation, pregnancy, disability, marital status, partnership status, military status, status as a victim of domestic violence, sex offenses or stalking, genetic information, or unemployment or any other protected characteristic under federal, state or local law. All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr AHRC New York City