Communications Coordinator

Communications Coordinator

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going. The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood, California and Care Management, Home and Community Based Services and a large housing program ranging from 24 hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy change, and driving solutions that empower our members.

Your Impact

The Communications Coordinator is responsible for providing support for external communication needs and the communications teams administrative tasks at Fountain House. The ideal candidate for this position loves to keep the trains running on time and being part of a team. You are detail-oriented and scrupulously organized, an excellent writer, passionate about social justice and recognizing how systems impact mental health.

You will work collaboratively to support and strengthen the external communications efforts at Fountain House. You will gain experience within all aspects of communications and be responsible for supporting a variety of administrative, editorial, media monitoring and web-related tasks.

Key Responsibilities:

• Updating websites and coordinating periodic internal reviews to ensure accuracy, relevance and message continuity.
• Managing SWAG inventory, supply ordering and tracking, meeting and tour scheduling.
• Updating our online presence, digital, website, press and social media
• Capturing Fountain House content for social media purposes, and work alongside the Director of Communications and Marketing to publish
• Provide support and help plan events coordinated by the Communications team
• Support press and media monitoring efforts and research
• Assist with administrative tasks such as monitoring the Communications email inbox and responding to enquiries
• Assistance with miscellaneous tasks related to the success of Communications projects

Who You Are

• You have an interest in mental health issues and passion for alleviating the associated stigma.
• Your creativity shines through in your writing
• Multitasking and flexibility is a core skill, you are not overwhelmed with simultaneous projects
• Working with a team to reach a common goal is where you thrive

What You Bring

• Bachelor's degree, with a major in English, Journalism, Communications or related field, or combination of prior work experience and internships in similar positions required.
• Proficiency in Microsoft Office, Google Suite and familiarity with project management platforms like Asana.
• Experience working Adobe CS, Canva and email marketing tools (Campaign Monitor, Mailchimp etc.

Why Join Fountain House?

• Empower Marginalized Communities – Elevate the voices of individuals with lived experience and drive real systemic change.
• Innovate in Mental Health Advocacy – Join a mission-driven team at the forefront of mental health reform.
• Professional Growth & Leadership – Access mentorship, training, and career development opportunities in a rapidly evolving field.

Join Us & Make an Impact! Be part of a movement that is transforming mental health care through research, advocacy, and community.

Fountain House, Inc. is an Equal Opportunity Employer

At this time Fountain House, Inc. is not able to sponsor visas

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.