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Front Desk Associate

Wyndham Hotels & Resorts

We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. The position is part-time, and we are looking to fill the 7:00am-3:00pm position. Previous hospitality experience is preferred, but not required.

Front Desk Responsibilities:
  • Checking guests in and out.
  • Receiving and managing reservations made online and telephonically.
  • Verifying guests' payment methods during check-in.
  • Assigning rooms to guests and informing them of any specials offered by the hotel.
  • Organizing transport services for guests at their request.
  • Providing guests with information about the hotel.
  • Keeping abreast of attractions that may be of interest to guests.
  • Serving as a host at conferences, and ensuring that all relevant preparations are made for the event.
Front Desk Requirements:
  • High school qualification or equivalent.
  • Previous hospitality experience would be advantageous.
  • Strong written and verbal communication skills.
  • Well-presented and professional appearance.
  • Competency with Microsoft Office.
  • Ability to learn on the job.
  • Excellent customer service skills.
  • Must have flexible hours.
  • Must be able to work weekends and holidays.
Work schedule
  • 8 hour shift
  • Weekend availability
  • Holidays
  • Night shift
Benefits
  • Paid time off
  • Employee discount
  • Other
  • Referral program
  • Paid training
Vacancy posted 3 days ago
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