Waterfront Director

Overview Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, we are dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, we are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and fosters success in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. About the Property Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres. With over a century of heritage, the Inn has captivated visitors with panoramic ocean views, impeccable service, and a commitment to preserving the essence of New England charm. The Inn has 217 rooms and suites, from the historic Main Inn to dozens of cottage-style buildings with flower‑lined brick walkways and breathtaking views. Chatham Bars Inn is one of Cape Cod’s most beloved destinations for family vacations, romantic getaways, and corporate retreats. Guests of the Inn are able to experience a series of authentic, first‑hand Cape Cod experiences such as private cabana rentals along the Inn’s private quarter‑mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full‑service spa, and supervised Kids Crew sessions. The nearby 8‑acre Chatham Bars Inn Farm provides the Inn’s restaurants with over 100,000 pounds of produce seasonally and offers popular outdoor farm‑to‑table dinners at the farm each week. Beyond its picturesque setting and luxurious accommodations, Chatham Bars Inn is renowned for its culinary program. The resort has six different dining options, each offering a unique culinary experience showcasing the freshest local ingredients and innovative flavor. From its historic origins to its modern amenities and exquisite dining, the Inn continues to attract visitors with its charm, elegance, and unwavering dedication to excellence. Responsibilities Maintain a clean and safe environment and ensure that all safety equipment is functional and inspected as necessary Train and supervise beach attendants, pool attendants, and waterfront porters Ensure the staff understands what is expected of them and that they have the proper tools to do their jobs successfully Perform all staff duties including, but not limited to, renting cabanas, setting beach umbrellas & chairs, towel service, end‑of‑day clean up and reset Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whichever time of day Resolve guest issues promptly Control access to the private beach to ensure hotel guest use only Maintain a professional appearance & friendly attitude towards guests, other employees, and management staff Adhere to and practice the Chatham Bars Inn Service Standards at all times Qualifications Current certification in CPR & First Aid Must possess a valid driver’s license Must be an energetic and personable leader Must have strong organizational skills Must possess excellent written and verbal skills Ability to work independently, as part of a team, and well under pressure Able to multi‑task in a busy environment, one where interruptions are expected Superior problem‑solving abilities Ability to bend, crouch, stoop, climb, twist, and lift and move up to 60 lbs Able to stand for long periods of time Must be flexible with schedule and work weekends and holidays Intermediate computer skills required as department involved three operating software programs Compensation $18.00 / hr $19.00 / hr Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Compensation Details Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. #J-18808-Ljbffr