Qlik Technical Support Engineer(Remote)
SFE
Job Title: Qlik Technical Support Engineer
Location: Remote, USA
Duration: 12 Months
Experience: 10+ Years
Job Description:
We are looking for an experienced Qlik Technical Support Engineer to manage and support the Qlik Sense/QlikView environment, ensure data availability, maintain reporting stability, and resolve production issues.
Key Responsibilities:
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Manage Qlik administration, user access, application monitoring, and server health.
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Troubleshoot Qlik application reload failures and data refresh issues.
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Handle incident triage, prioritization, and resolution.
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Perform Root Cause Analysis (RCA) for recurring issues and outages.
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Maintain technical documentation, runbooks, application inventory, and incident records.
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Monitor service levels and prepare weekly operational reports.
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Coordinate with vendors, business users, and stakeholders.
Required Skills:
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Strong experience with Qlik Sense and/or QlikView administration.
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Experience in production support and troubleshooting.
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Knowledge of ITIL incident and problem management.
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Experience with Root Cause Analysis (RCA).
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Knowledge of data pipelines, application monitoring, and reload failures.
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Strong documentation, communication, and stakeholder management skills.
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