Cage Cashier

Cage Cashier - 33240

Norman, OK | Gaming | Part Time 38

We are currently looking for a Part Time 38 Cage Cashier to join our team located at Riverwind Casino.

Summary: Cashes tickets and chips presented by patrons while maintaining a balanced bank; provides service to our internal and external guests.

Responsibilities:

• Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
• Completes all training and development requirements and participates in continuing education opportunities
• Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types - Maintains a clean, organized work area and ensures a safe environment - Maintains and promotes professionalism - Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics - Adheres to Chickasaw Nation dress code standards
• Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
• Develops and maintains documentation as appropriate -- files, logs, records, reports, etc.
• Cashes out patrons and give correct change
• Counts and records the exchange of assigned funds at the beginning and throughout the shift with a goal of enforcing accurate exchanges
• Balances all funds at the completion of each shift in partnership with a supervisor or manager
• Performs all other duties as assigned

Competencies:

• Able to follow instructions, both written and oral
• Able to adhere to all scheduling and attendance requirements
• Honesty, truthfulness, reliability, accountability
• Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
• Knowledge of all casino promotions through communication with leadership and using internal resources such as newsletters, TV and promotions cards
• Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management

Skills:

• Skilled in operating a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)

Experience:

• 1 year directly related experience

Education:

• High School, GED or Equivalent

Credentials:

• Pass gaming background check
• Gaming license or permit as required by assigned position

Working Conditions:

• May work where cigarette smoking occurs
• Bright and Flashing lights
• Fast-paced environment
• Noisy
• Communications written, verbal
• Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
• Pass pre-employment drug test
• Hand-eye coordination, reach and grasp
• Manual dexterity
• Listening and hearing ability
• Push/pull heavy carts or equipment of one or more types
• Repetitive motions
• Sitting up to 100% of shift
• Standing up to 100% of shift
• Visual acuity for detail, distance, color, depth perception
• May work day shift
• May work evening shift
• Must be flexible with work schedule
• May work holidays
• May work night shift
• May work rotating shifts
• May work weekend shift

Training:

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values:

Mission: To enhance the overall quality of life of the Chickasaw people.

Vision: To be a nation of successful and united people with a strong cultural identity.

Core Values: The Chickasaw People, Cultural Identity, Servant Leadership, Selflessness, Can Do Attitude, Perseverance, Stewardship, Trust and Respect, Loyalty, Honesty and Integrity, Teamwork