Field Service Technician

Completesserviceduties on all levels.Responsible for repairing andmaintainingsecurity systems after installation.Evaluatesand provides feedback on anycurrent and upcomingservice calls, as well astechnicians performing allwork.Provideson-site directive to teamwhilemaintainingexpectedpriority levelsofprojectsandassistingoninstalls. Keepsup to date on emerging technology andassistswithselectionofnew products and manufacturers. Ensures all work assignments are successfully implemented andmaintainedto company standards to includesupportingsales,customerservices,technical,equipment,trainingandorientation to meet or exceed standards and forecasts. Scope of Work Assiststhe ProjectandServiceManagerswithassessing priority andscheduling of work activitiesandtimelydelivery of equipment Meets with clients to discuss concerns or issueswiththe performance of the system Utilizes diagnostic tools to assess the performance of variouscomponentsof various systems Identifiesproblems and potential problems,appilessolutions andengages in troubleshooting efforts until a solution is found Upgrades andmodifiesexisting installations to improve the performance or stability of the system Perform routine and preventative maintenance to catch issues before they become a problem for the end user Programsandconfigurescommercial electronic security systemsincludingdoor access control, CCTV, intrusion detection, low voltage communication, signaling devices,etc. Reviewsall workto ensure the systems are functioning properly and satisfylocalcoderequirements Demonstratesthe companycore values as a highly skilled leader on thetechnicianteam Managesmultipleprojectssimultaneously within approved hours and margin tolerances Completes miscellaneous tasks as assigned by managers and/or supervisors Follows all OSHA standards Other tasks asassigned by management Requirements Ability to be on-call on a rotational basis Minimum3years of experience in the low-voltage security industry Possess the ability to develop andpresent information to team members and clients Possesses advancedtroubleshooting skills and mechanical aptitude Must be detail-oriented andhighlyorganized Deliversproduct training to end-users Strongproficiencyin Microsoft Office products (Word, Excel, andTeams) Overnight travel may berequiredon an as-need basis Must be able to work in variousenvironmental conditions Must be able to lift 50lbs. Must be able to workin confined spaces and onladders and lifts at various heights Must be able to pass a drug andalcoholtest Leadership Provides leadershipandpositiveattitude. Directsresourcesto technicians for anyassistanceneeded duringservice calls Providestechnicians expressive examples of proper work ethics,following company standards and expectations Becomes a champion for change and growthwithin thedepartment and overall company Pay range: $23.01 to $28.00 per hour 2 Krew provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. The following questions are entirely optional. To comply with government Equal Employment Opportunity and/or Afi The following question are entirely optional. To comply with government Equal Employment Opportunity and/or ... L question are entirely optional. #J-18808-Ljbffr 2 Krew Security & Surveillance