Case Manager

Aiken Regional Medical Centers, located in Aiken, South Carolina, is a 273-bed acute care facility providing top quality and safe healthcare to the residents of Aiken and surrounding communities since 1917. Aiken Regional Medical Centers has been ranked a top hospital in South Carolina by the American Heart Association for its treatment of heart attack, heart failure and Stroke, and most recently, coronary artery disease. Additionally, Aiken Regional provides comprehensive healthcare services such as behavioral health ( Aurora Pavilion Behavioral Health ), emergency medical care (main hospital and ER at Sweetwater ), orthopedic surgeries, maternity, rehabilitation services ( Hitchcock Rehabilitation Services ), imaging, and wound care. Visit us online at: The Case Manager is responsible for admission, concurrent and retrospective medical review of all patient populations for documentation of appropriateness of admission and continued stay. This position requires close collaboration and communication with payers to reduce risk of denials by continued management of all assigned cases from admission to discharge. Responsible for managing assigned patient population for progression of medical management and readiness for discharge. This includes the initiation of interventions to reduce and eliminate avoidable days, opportunity days and delays in care; works in collaboration with interdisciplinary team members internal and external to the organization; participates in process improvement and evaluation process related to the management of patient care and resource utilization. Responsible for working in close collaboration with the assigned SW/DCP on the floor to ensure a safe and timely transition of care, with the goal of management of LOS and utilization of resources on their assigned units. Performs discharge planning as needed to ensure timely transition of care of all patients on the assigned unit. Duties Performs chart reviews (admission, concurrent and retrospective, as necessary) for all payor sources in order to certify appropriateness of admission, accurate status, continued stay and reduce denial risks. Follows department processes for management of denied cases, refers these cases for Peer to Peer or for VH appeal. Sends updated clinical to request reconsideration when appropriate. Follows department process for referrals to VERSALUS HEALTH for all OBS cases and follows up after review to facilitate order status changes as appropriate. Monitors all patients on their assigned floor for progression of care and clinical readiness for discharge and works with their SW/DCP partner to limit delays in transition of care by performing discharge planning as needed in the assigned unit. Works in collaboration with partner, nursing, and other members of the Interdisciplinary team to anticipate discharges for the next day and provides this information to clinical staff at the end of each day. Maintain strong relationship with insurance companies to share clinical information for payment authorization and limit risk of denials. Follows and continues to work denied cases in an effort to overturn denials while patients are still in house. Collaborates with members of the healthcare team to ensure documentation supports admission or continued stay when documentation is not clear to ensure appropriateness of acute hospital stay. Identifies and documents, and manages avoidable hospital days according to defined criteria and initiates appropriate intervention as necessary to minimize discharge delays. Educates medical staff, nursing and other members of the healthcare team regarding utilization of hospital days and resources. Identifies and makes referrals to other departments such as Infection Control, Wound Care, Nutrition/Dietary, and Peer Review as appropriate. Collaborates with Medical staff and other departments as appropriate to facilitate development of clinical practice guidelines for designated patient groups. Sign On Bonuses for select positions Unlimited Employee Referral Bonus Program Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans Culture of Excellence – Employee Recognition program Challenging and rewarding work environment Clinical Nursing Ladder opportunities SoFi Student Loan Refinancing program 401(K) with company match and discounted stock plan Career development opportunities within UHS and its 300+ Subsidiaries! More information is available on our Benefits Guest Website: uhsguest.com Requirements Education requirements: Diploma or associate's degree from an accredited Registered Nursing program. BSN preferred Work experience requirements: Minimum of 3 years experience in acute-care hospital or related setting; previous utilization review or case management experience. Required licenses/certifications/courses: SC RN license or compact state license. Required skills, knowledge and abilities: Knowledge of private insurance, Medicare criteria for hospitalization, understanding of healthcare financial systems, benchmarking practices; Experience in facilitating change through interdisciplinary collaboration; computer skills. About Universal Health Services One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (NYSE: UHS) has built an impressive record of achievement and performance, growing since its inception into a Fortune 500 corporation. Headquartered in King of Prussia, PA, UHS has 99,000 employees. Through its subsidiaries, UHS operates 28 acute care hospitals, 331 behavioral health facilities, 60 outpatient and other facilities in 39 U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. 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