Supervisor, Global Data Center Services

Supervisor, Global Data Center Services

The Supervisor, Global Data Center Services supports AIT's technology customers by overseeing daily operations of white-glove delivery and installation services for data center components. This role supervises service crews, coordinates logistics activities, and ensures compliance with industry standards. Provides tactical oversight, assigns work, and develops team members while maintaining strong vendor relationships and ensuring service excellence in line with AIT's core values.

Responsibilities:

• Supervise daily white-glove delivery and installation services for data center hardware, ensuring service levels and KPIs are met. Provides training and guidance to team members.
• Coordinate scheduling, monitoring, and reporting of freight shipments and on-site services. Ensure compliance with SOPs and industry standards.
• Support vendor relations by ensuring adherence to service processes, escalating issues, and providing feedback to management.
• Provide back-up leadership under the Manager, Global Data Center Services. Supervise staff coordinating transportation and distribution workflows to maximize efficiency.
• Performs other duties as assigned
• Complies with all policies and standards
• This role offers a competitive salary that varies by location. The base salary range for this position is $76,220–$114,340 in the Dallas–Fort Worth (DFW) area and $99,130–$148,690 in the San Francisco (SFO) area. Actual compensation may vary based on factors such as experience, skills, and qualifications.

Qualifications:

Education • Some College/Associate's Degree in Business Administration, Marketing and Sales preferred. Experience • 2+ years working in a data center environment required. 1+ years of supervision required. Knowledge, Skills, and Abilities • Knowledge working with budget preparation. Knowledge with SOP's and industry standards.

What AIT Can Offer You:

In addition to your base compensation, you may be eligible for a bonus based on achievement of business and/or individual performance metrics (dependent on position). Benefits offered include Medical, Prescription, Health Savings Account, Flexible Spending Accounts, Dental, Vision, Life, AD&D, Disability, Supplemental Health, Employee Support, Paid Parental Leave, Pet Insurance, 401(k) and Tuition Reimbursement. In addition, teammates may be eligible for up to 10 to 20 days of vacation (depending on tenure), 2 personal days, 1 floating holiday, 5 sick days, 5 volunteer hours, and 6 company holidays (plus Veterans Day for Veterans) annually.

About AIT Worldwide:

AIT Worldwide Logistics is a global freight forwarder that helps companies grow by expanding access to markets all over the world where they can sell and/or procure their raw materials, components and finished goods. For more than 40 years, the Chicago-based supply chain solutions leader has relied on a consultative approach to build a global network and trusted partnerships in nearly every industry, including aerospace, automotive, consumer retail, energy, food, government, high-tech, industrial, life sciences and marine. Backed by scalable, user-friendly technology, AIT's flexible business model customizes door-to-door deliveries via sea, air, ground and rail—on time and on budget. With expert teammates staffing more than 150 worldwide locations in Asia, Europe and North America, AIT's full-service options also include customs clearance, warehouse management and white glove services.

AIT Worldwide Logistics is an Equal Opportunity Employer – M/F/Veterans/Disabled. If you are unable to apply online due to a disability, contact Human Resources at View phone number on click.appcast.io.