Pharmacy Technician

Job Summary

Baden Street Settlement is seeking a detail-oriented and dependable Remote Pharmacy Technician to support pharmacy operations by assisting with prescription processing, medication records, patient inquiries, and administrative tasks. The ideal candidate will have strong organizational skills, excellent communication abilities, and a solid understanding of pharmacy procedures and medication safety.

The successful candidate will work closely with pharmacists, healthcare professionals, and administrative staff to help ensure accurate prescription documentation, efficient pharmacy operations, and quality patient support.

Key Responsibilities

• Assist pharmacists with prescription processing, data entry, and medication documentation.
• Review prescription information for completeness and accuracy before pharmacist verification.
• Maintain and update patient profiles, medication histories, and pharmacy records.
• Respond to patient inquiries regarding prescription status, refills, and general pharmacy procedures.
• Coordinate prescription refill requests and communicate with healthcare providers when necessary.
• Process insurance information and assist with prescription billing and claims documentation.
• Monitor prescription records and identify discrepancies requiring pharmacist review.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Coordinate with pharmacy staff to support timely prescription fulfillment.
• Perform general administrative duties, including filing, recordkeeping, and data management.

Qualifications

• High school diploma or equivalent required.
• Previous pharmacy technician or healthcare administrative experience preferred.
• Active Pharmacy Technician Certification (CPhT) preferred.
• State pharmacy technician registration or licensure required where applicable.
• Familiarity with pharmacy management systems and electronic health records.
• Strong computer skills and proficiency in Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong attention to detail, organization, and time management.
• Ability to handle confidential patient information responsibly.

Required Skills

• Prescription data entry and processing.
• Medication record management.
• Pharmacy administration.
• Insurance claims and billing support.
• Patient communication and customer service.
• Medical terminology.
• HIPAA compliance and patient confidentiality.
• Problem-solving and multitasking.

Work Environment

This is a remote, full-time position requiring a reliable internet connection, a secure workspace, and the ability to communicate effectively with pharmacists, healthcare professionals, and patients through digital communication platforms.

Important: Remote pharmacy technician duties must remain within applicable state and federal regulations. Medication verification, clinical judgment, and other restricted functions must be performed by appropriately licensed pharmacists.