Customer Service Specialist

Responsive Recruiter Benefits: Bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development. About The Agent I have been a State Farm Agent since 1989. I'm a graduate of the University of Florida. I reside in Palm Harbor and am actively involved in the community, supporting local schools, the East Lake Fire Rescue, the YMCA and other organizations. I'm also an animal lover - when you come into the office, you can meet my puppy and office mascot, Brady. Role Description As a Customer Service Representative - State Farm Agent Team Member with Lizette Cochran - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Bilingual Spanish preferred. Compensation: $40,000.00 - $45,000.00 per year Looking for the Skills and Confidence to Run a Business in the Future? This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Palm Harbor, FL. We Look Forward to Speaking With You! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.