Resident Care Director

Department: Assisted Living Facility

FLSA: Salary Exempt

Supervisor: Senior Director of Health Services

Supervises: ALF and MC Staff

About Our Mission

At Legacy Pointe at UCF, our mission is grounded in a simple and meaningful purpose: to brighten lives through lifelong enrichment, supported by our partnership with the University of Central Florida. Everything we do is built around that vision. Our community was created on the belief that older adults deserve to live with dignity, connection, opportunity, and joy—every single day.

As a Life Plan Community, we provide a full continuum of care, from independent living to assisted living and memory care, all the way to skilled nursing. Our culture is shaped by hospitality, service, and accountability, and our affiliation with UCF enhances what we offer through lifelong learning, intergenerational opportunities, and innovative programming.

Legacy Pointe is a modern, welcoming community where people feel seen, valued, and cared for. Whether someone is participating in a wellness program, engaging in a cognitive activity, receiving compassionate support, or enjoying a meaningful moment of connection, our priority is always their comfort, dignity, and quality of life.

Why People Choose Legacy Pointe

Joining Legacy Pointe means becoming part of a team that appreciates your work and supports your well-being. We want you to feel equipped, encouraged, and valued in your role.

Full-time employees receive access to a comprehensive benefits package that includes:

• Medical, dental, and vision insurance
• Company-paid Basic Life Insurance
• Short-term disability options
• 401(k) retirement plan
• Paid time off that grows with tenure
• Eight paid holidays annually
• Scholarship programs for employees and their dependents
• Recognition programs, including milestone awards and annual celebrations
• Employee discount program with savings on attractions, travel, and entertainment
• Annual staff appreciation events

Work That Makes a Difference

Working in Assisted Living and Memory Care is deeply meaningful. Each day brings moments where your presence, patience, and compassion can change someone’s experience for the better. You help residents feel comforted, safe, understood, and supported—especially those living with cognitive impairment, who depend on consistency and connection.

You build trust, create calm, and offer reassurance through even the simplest interactions. At the end of the day, you know your work mattered. Every role at Legacy Pointe contributes to these moments of impact, and we value the people who show up with empathy, skill, and dedication.

There is purpose here. There is growth here. And there is a place for you at Legacy Pointe.

Resident Care Director – Position Summary

The Resident Care Director is responsible for coordinating, directing, and overseeing all resident services within the Assisted Living and Memory Care neighborhoods. This role leads the clinical evaluation and admission process, ensures resident satisfaction, and supports residents in achieving realistic goals while promoting independence, dignity, and quality of life. The Resident Care Director provides clinical leadership and operational oversight for Assisted Living and Memory Care, including hiring, training, scheduling, supervision, and performance management of CNAs and Nursing staff. This position ensures compliance with all applicable state regulations, licensure requirements, and community policies while maintaining a safe, supportive, and person-centered care environment for residents with varying levels of cognitive and physical needs.

Essential Duties and Responsibilities

• Coordinates and oversees the resident admission process for Assisted Living and Memory Care, including outreach, interviews, clinical evaluations, and completion of all required admission documentation and functional assessments.
• Conducts ongoing nursing assessments and evaluations to ensure services remain appropriate to resident needs, cognitive status, and regulatory requirements.
• Provides clinical oversight and leadership for Memory Care residents, including dementia-informed care approaches, behavioral interventions, and staff support.
• Recruits, interviews, hires, trains, schedules, supervises, coaches, and disciplines Certified Nursing Assistants (CNAs) and nursing staff in accordance with organizational policies.
• Ensures residents are supported and encouraged to function as independently as possible while maintaining safety, dignity, and respect.
• Protects and enforces all Resident Rights and Responsibilities in accordance with state regulations and community standards.
• Ensures full compliance with all Florida Assisted Living Facility and Memory Care rules, regulations, licensure requirements, and internal policies.
• Establishes and maintains effective working relationships with residents, families, responsible parties, physicians, and external service providers.
• Maintains accurate, complete, and timely resident records, reports, and communications as required by state agencies and internal guidelines.
• Ensures compliance with all Fire Safety Procedures, including scheduling, documenting, and participating in mandatory fire drills.
• Oversees the resident transfer and discharge process, ensuring smooth and appropriate transitions to higher levels of care when necessary.
• Counsels residents and resident representatives regarding care needs, behavioral changes, transitions, and available resources.
• Conducts ongoing care management meetings and interdisciplinary discussions for Assisted Living and Memory Care residents.
• Provides guidance, coaching, and support to staff regarding resident-specific challenges, behaviors, and dementia-related care strategies.
• Communicates and collaborates with appropriate agencies, healthcare providers, pharmacies, and community partners.
• Participates in quality assurance, care planning, and performance improvement initiatives.
• Performs on-call responsibilities as assigned.
• Supervises Certified Nursing Assistants (CNAs) and nursing staff to ensure high-quality care and services in a respectful, person-centered environment.
• Coordinates with department directors and supervisors to schedule and deliver services provided to residents.
• Ensures appropriate staffing levels based on resident acuity, census, and operational needs.
• Conducts performance evaluations, provides regular feedback, and administers coaching and corrective action as necessary.
• Supports staff training, development, engagement, and retention efforts, with an emphasis on dementia-informed care.
• Other duties as assigned by Supervisor.

Qualifications and Requirements

• Active Registered Nurse (RN) license in the State of Florida (required).
• Minimum of two (2) years of nursing experience in Assisted Living, Skilled Nursing, Memory Care, Long-Term Care, or a related healthcare setting.
• Minimum of one (1) year of supervisory or leadership experience in a healthcare environment (preferred).
• Experience working with residents with Alzheimer’s disease or other forms of dementia (strongly preferred).
• Completion of Florida ALF Core Training and current Core Competency certification (preferred; required within designated timeframe if not held at hire).
• Knowledge of AHCA regulations, Florida Administrative Code for Assisted Living, and best practices for Memory Care operations.

Important Notice: Applicants for this position will be required to complete a background screening through the Care Provider Background Screening Clearinghouse, per House Bill 531 (2025). Learn more here:

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