Hiring Registered Pharmacy Technician ASAP

Registered Pharmacy Technician

The Registered Pharmacy Technician provides high-quality support to patients and caregivers by handling inbound and outbound calls, processing prescriptions, and coordinating pharmacy services in a fast-paced clinic pharmacy. This role focuses on delivering exceptional customer service, accurately entering and maintaining patient and prescription data, coordinating insurance and prior authorizations, and ensuring timely delivery of medications. The technician supports pharmacological services, serves as a first point of contact for service-related inquiries, and helps ensure compliance with HIPAA privacy and security regulations.

Responsibilities

• Respond to inbound and outbound calls from patients, caregivers, referral sources, and other healthcare providers while maintaining a high level of customer service and productivity.
• Provide direct in-person and phone-based customer interaction to answer and resolve a wide variety of inquiries related to pharmacy services, prescription status, and delivery.
• Answer questions related to pharmacy services, delivery inquiries, refill requests, and pharmacy assistance calls in a clear and professional manner.
• Receive and process new pharmacy referrals, including verifying patient and prescriber information and ensuring all required documentation is complete.
• Verify insurance coverage for prescriptions, including benefits, copays, and coverage limitations, and communicate findings to patients as needed.
• Facilitate prior authorization requests by gathering necessary information, submitting documentation, and following up with payers and providers.
• Serve as the first point of contact for service-related inquiries, addressing issues such as delays, delivery problems, and general service questions.
• Support pharmacological services by editing and verifying fill lists, including insurance information, last fill dates, billing details, and toting requirements.
• Align (short fill) patients' medications according to the cycle fill calendar to synchronize refill dates and improve adherence.
• Update patient information in the pharmacy system as needed, including demographic changes, insurance updates, and contact details.
• Coordinate the initiation of care with patients or caregivers, referral sources, and other providers of care to ensure a smooth start of therapy.

Essential Skills

• High School Diploma or GED.
• Completion of a board-approved pharmacy technician training program.
• At least 1 year of experience in a medical insurance, billing, or customer service environment.
• Valid Florida Pharmacy Technician License.
• Proficiency in pharmacy operations such as order entry, labeling, fulfillment, inventory, and prior authorization support.
• Advanced skill in Microsoft Office Suite, with emphasis on Excel and Access.
• Strong commitment to customer service and patient care.

Additional Skills & Qualifications

• DME (Durable Medical Equipment) experience.
• Telephonic customer service experience in a healthcare or pharmacy setting.
• Bilingual fluency in English and Spanish.
• Prior authorization experience, including working with payers and providers.
• Data entry experience in a high-volume environment.
• Willingness and ability to learn new computer software and pharmacy systems.
• Experience working in a fast-paced, high-volume pharmacy environment.
• Comfort working with reports, cycle fill calendars, and refill coordination processes.

Work Environment

This role is 100% onsite in a clinic pharmacy environment that is fast-paced and high volume. The pharmacy team typically handles approximately 1,500 prescriptions per week as a group. The schedule is Monday through Thursday from 8:00 a.m. to 5:30 p.m., Friday from 8:00 a.m. to 12:00 p.m., with rotating Saturday shifts.

How To Apply Directly: Email your updated resume, brief intro about your interest, preferred method of communication for you (i.e., call, email, text) to View email address on click.appcast.io or CALL View phone number on click.appcast.io.

Job Type & Location

This is a Contract to Hire position based out of Oakland Park, FL.

Pay and Benefits

The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type

This is a fully onsite position in Oakland Park, FL.

Application Deadline

This position is anticipated to close on Aug 20, 2026.