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Endpoint Management Administrator

Arizona State University

Job Profile Applications Developer 2 Job Family IT Applications Time Type Full time Maximum Pay $82,800.00 USD Annual Minimum Qualifications Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved. Job Profile Summary Assists in design, development, and troubleshooting software and applications in support of establishing a sustainable institutional technological infrastructure. Position Salary Range $66,200 - $82,000 annually, DOE Responsibilities Modern Endpoint Management Administer enterprise Tier 2 configuration management for FSE endpoint environments across Windows (SCCM/Intune) and Linux (Ansible). Manage device configuration, patching, application delivery, and compliance controls. Support full endpoint lifecycle: provisioning, updates, remediation, and decommissioning. Drive migration to modern endpoint management (Intune) and automation‑first practices. Operational & Compliance Reporting Produce operational and compliance reporting to support audits and service health monitoring. Cloud & Instructional Computing Support cloud-based lab environments (Apporto) used across 150+ courses. Manage images, application stacks, and customized academic environments. Monitor performance and capacity to ensure a reliable classroom experience. Partner with faculty and support teams to resolve Tier 2 issues impacting teaching and learning. Automation & Continuous Improvement Develop automation using PowerShell, Bash, Python to support endpoint operations. Improve workflows to reduce manual effort and increase consistency. Contribute to CI/CD‑style practices for configuration and deployment. Identify opportunities to streamline operations and enhance scalability. Support integrations with Canvas and related instructional platforms. Build dashboards and reports to track service health, compliance, capacity planning, and usage trends. Support audit readiness through improved visibility and documentation. Collaborate with enterprise IT and school IT teams to align standards and services. Create documentation, runbooks, and knowledge base content to support team success. Data, Reporting & Collaboration (see above reporting and dashboard duties). Desired Qualifications Demonstrated experience administering enterprise endpoint environments, including Windows (SCCM and/or Intune) and Linux (Ansible) systems. Experience with configuration management, patching, application deployment, and endpoint compliance enforcement. Experience administering cloud‑based instructional computing platforms (e.g., virtual desktops, academic lab environments). Familiarity with Canvas or other academic platform integrations supporting instructional technology. Experience using scripting languages such as PowerShell, Bash, or Python to support system administration tasks. Experience building dashboards, compliance reports, or operational metrics to support capacity planning and service improvement. Benefits Working at ASU includes health, dental, and vision insurance plans; tuition reduction for the employee and family members; life insurance and disability programs; sick leave and holidays; state and optional retirement plans; access to ASU recreation and cultural activities, and more. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law. #J-18808-Ljbffr Arizona State University

Vacancy posted more than 2 months ago

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