Parking Event Supervisor - Downtown

Parking Event Supervisor

As a Parking Event Supervisor, you'll be responsible for instructing parking attendants, directing traffic, helping guests enter and exit the facilities and maintaining a clean and safe environment for all guests and employees within parking areas. Events are typically held on evenings and weekends.

Key Responsibilities:

• Direct parking attendants during ingress and egress.
• Monitor parking attendants to make sure they complete all tasks and follow all company policies and procedures.
• Ensure parking attendants are providing a high level of customer service.
• Greet guests upon entry.
• Assist guests by scanning parking passes.
• Direct guests so they park in the appropriate area.
• Inform guests of current policies and procedures regarding tailgating, items allowed within the venue, and exits.
• Direct the flow of traffic entering, exiting, and within the venue parking areas.
• Provide a safe and clean environment by notifying the appropriate personnel.
• Place traffic cones prior to the event, before egress and remove after the streets have cleared.
• Install and remove signage prior to and after events.
• Monitor parking lot locations and report to manager.
• Notify guests of the current parking fee (when applicable).
• Address guest concerns.

Required Knowledge, Skills and Abilities:

• Minimum 2 years' experience as parking attendant.
• Maintain a valid Michigan Driver's License with good driving record.
• Maintain understanding of venue layout, particularly the parking areas and exits.
• Excellent verbal communication skills.
• Ability to stand throughout the duration of a scheduled shift (minimum 4 hours).
• Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs).
• Ability to lift of move up to 15-20 pounds with no restrictions.
• Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain).
• Be available to work scheduled events as needed (includes nights and weekends).
• We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Preferred Knowledge, Skills and Abilities:

• Prior supervisory experience preferred.