Cafe Team Member
Blake's Orchard & Cider Mill
Cafe Team MemberThe Blake's Orchard Inc. Cafe Team Member is an essential part of our walk-up food service destinations on the farm. This role is responsible for preparing and serving food orders in a fast-paced, guest-facing environment, as well as processing transactions at the point of sale. Cafe Team Members are expected to deliver friendly, efficient service while maintaining a clean and safe food preparation area. Whether working the grill, operating the fryer, or ringing up guests at the counter, the Cafe Team Member plays a vital role in ensuring every guest leaves satisfied and well-fed.Responsibilities and DutiesPrepare food items accurately and in a timely manner according to established recipes, portion sizes, and quality standardsOperate the grill safely and proficiently, cooking items to proper temperature and donenessOperate the deep fryer safely and proficiently, following correct oil temperature, timing, and food handling proceduresMonitor food quality throughout preparation, ensuring all items served meet the cafe's standards for taste and presentationAlways follow proper food handling and storage procedures, including safe thawing, cooling, and holding temperaturesCommunicate order status to teammates and guests to ensure accurate and timely fulfillmentGreet guests at the counter with a friendly and welcoming attitudeTake food orders accurately, confirming selections and communicating any wait times or item availabilityAnswer guest questions about menu items, ingredients, and preparation methods to the best of your abilityProcess guest payments accurately using the point-of-sale system, handling cash, card, and other accepted payment methodsProvide correct change and receipts as applicable, maintaining accuracy in all transactionsNotify guests when their order is ready and ensure it is handed off correctly and completelyAdhere to all food safety regulations and guidelines, including proper handwashing, glove use, and cross-contamination preventionMaintain a clean and organized workstation throughout the shift, including the grill, fryer, prep surfaces, and counter areasAssist with cleaning duties including wiping down equipment, sweeping, mopping, and sanitizing surfacesReport any food safety concerns, equipment issues, or potential hazards to a supervisor immediatelySupport fellow Cafe Team Members during busy periods to maintain smooth and efficient operationsAlways represent the farm with professionalism and a positive attitudeEducation, Skills & KnowledgeFriendly, energetic personality with a commitment to delivering excellent guest serviceAbility to work in a fast-paced, high-volume food service environmentComfortable working in a warm kitchen environment with exposure to heat from grills and fryersAbility to stand for extended periods and move quickly throughout the cafe during peak service timesBasic math skills and comfort handling cash transactions and operating a point-of-sale systemStrong attention to detail and ability to manage multiple orders simultaneouslyReliable, punctual, and a team-oriented work ethicWorking ConditionsThis is a seasonal position based in our indoor/outdoor walk-up food service areas on the farm. Team Members should be prepared to work in a warm kitchen environment and may also be exposed to outdoor elements depending on the cafe's layout and setup.Be a team player and adhere to the Blake Family Mission Statement "Growing Good Times and Memories for Every Generation" and embody our core values:W - Whatever it takesH - Help each other be successfulA - Accountable to one anotherT - Treat customers like guests in our homes and employees like familyThe Blake's family of companies is an Equal Opportunity Employer.
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