Phlebotomist

Official Job Title TH Instructional Support Assistant – Phlebotomy Technical Specialist, Patient Service Center Responsibilities Perform phlebotomy and specimen collection procedures to insure proper collection and processing of patient specimens per established standards. Provide information to patients, hospital staff, community physicians, agency and institutional clients related to laboratory testing, specimen collection, laboratory services, result reporting and specimen tracking, including daily faxing and sending of laboratory reports. Provide patient services related to LSARD and outpatient registration processes, knowledge of insurance providers, billing codes, order entry, Sunquest laboratory information systems, result reporting, crediting functions and discharging per University Hospital policies and procedures. Assist all clients with problem resolution and provide prompt and accurate resolutions to service issues, testing problems and billing concerns. Handle all processing of biological specimens in the optimal way to assure specimen integrity and maintain all safety regulations as per established procedures. Maintain all records and patient files in accordance with University Hospital and departmental policies and procedures, including regulatory agency mandates of the labs from NYSDOH, CAP and JCAHO. Act as a liaison for courier services, identify concerns and help arrange these services to meet departmental needs. Demonstrate competency in Microsoft Office suite and technical competency with the Department of Laboratories Information System, Sunquest and Cerner patient management systems. Maintain all measures of quality control as related to the patient and customer services centers. Maintain adequate supplies and alternate stock to obtain maximum benefits, ordering and distributing supplies to outreach clients. Rotate between the Customer Service Center, the Patient Service Center, and off‑site areas with flexible work hours to meet departmental needs. Pre‑Employment Requirements Successfully complete pre‑employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services. Complete electronic reference check with a minimum of three (3) professional references. Successfully complete a 4‑panel drug screen. Meet Regulatory Requirements for pre‑employment screenings. Provide a copy of any required New York State license(s)/certificate(s). Qualifications Required: Phlebotomy certificate, 2 years of phlebotomy experience with at least one year of experience in pediatric phlebotomy; knowledge of patient registration procedures, regulatory and compliance mandates, insurance providers and billing information; knowledge of hospital and/or laboratory computer systems. Preferred: Associate's degree and one year customer service experience in a clinical healthcare setting; alternatively, two years administrative experience including one year customer service experience in a clinical healthcare setting; ASCP/ASPT preferred. Special Notes Resume/CV should be included with the online application. Anticipated Pay Range The salary range (or hiring range) for this position is $45,372 – $50,541 Base. The specific salary offer will be based on the candidate’s validated years of comparable experience. Any efforts to inflate or misrepresent experience will result in disqualification from the application process or termination of employment if hired. Some positions offer annual supplemental pay such as location pay for UUP, CSEA & PEF full‑time positions ($4,000). Your total compensation goes beyond the number in your paycheck. Stony Brook University Hospital provides generous leave, health plans, and a state pension that add to your bottom line. EEO Statement Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws. If you need a disability‑related accommodation, please call the University Office of Equity and Access at View phone number on click.appcast.io. #J-18808-Ljbffr