Employee Engagement Coordinator

Job Description

Job Description

Description:

POSITION TITLE:  Employee Engagement Coordinator

REPORTS TO: HR Manager

MAJOR FUNCTION: This position focuses on enhancing the employee experience, promoting engagement, learning, and supporting retention initiatives. The Employee Engagement Coordinator will lead efforts to create meaningful connections among staff, improve onboarding processes, and implement programs that strengthen employee satisfaction and development.

FLSA STATUS: Full-Time/Exempt 

Illustrative Duties:

• Lead      Staff Engagement Initiatives:
  • Chair       and manage the staff committee to ensure collaborative planning and       execution of engagement activities.
  • Organize       and oversee staff events, staff meetings, celebrations, and activities       throughout the year to promote team building and morale.
  • Develop       strategies to enhance staff engagement, collaboration, and connectivity. 
• Onboarding      & Orientation:
  • Facilitate       the HR onboarding & offboarding process to ensure staff have a       seamless onboarding experience.
  • Assess       and enhance the employee onboarding experience to ensure smooth       integration into CASA’s culture.
  • Develop       and implement onboarding improvements based on feedback and best       practices.
• Employee      Feedback & Analysis:

o Develop, distribute, and manage employee surveys to gather insights, capture ideas, and measure engagement and satisfaction.

• Analyze       survey results and collaborate with leadership to create actionable plans       for improvement.
• Training      & Development:
  • Develop       & maintain a career path structure for direct service staff.
  • Integrate       CASA’s internal trainings into the Learning Management System &       maintain the database.
  • Develop       training programs aligned with organizational goals and employee needs.       Plan & execute on delivery of training.
• Culture      & Retention:
  • Serve       as a resource for initiatives that strengthen CASA’s workplace culture       and support staff retention strategies.
  • Develop       strategies to enhance staff retention. 
• Other:
  • Complete       all other duties as assigned.

Minimum Qualifications:

• Minimum of two      years of experience in Human Resources OR direct client-facing work in      social services/human services required. 
• Two years of prior      experience working directly with domestic violence survivors preferred. 
• Ability to      maintain confidentiality.

· Must be willing to work a flexible schedule that may include some evenings, weekends, overnights, and holidays. · Must have the ability to work in multiple locations throughout Pinellas County.

• Proficient in MS-Office suite or other database programs. 
• Excellent      interpersonal and customer service skills.
• Strong analytical      and problem-solving & leadership skills.
• Ability to work      independently with excellent follow through skills.
• Possess      the ability to climb stairs and lift at least 50 pounds.
• Possess      a valid Florida State Driver’s License to be verified annually.
• Demonstrate      a willingness and ability to drive agency vehicles.
• Agree      to participate in a background check.

· Must agree to sign CASA’s HR Confidentiality Agreement.