Data Center Administrator

Data Center Administrator works under limited supervision to perform basic, intermediate and advanced data center functions. Performs advanced troubleshooting and resolution of Data Center infrastructure problems.

Requirements

• Assists with maintaining building security and immediately responds to building emergencies on a 24- hour basis

• Serve as a backup to the Data Center Manager, as directed

• Provide support to customers, staff and/or contractors

• Perform day-to-day management, updates, maintenance and troubleshooting of all infrastructure systems

• Performs other maintenance duties as assigned by the Data Center Manager

• Monitors contractor performance and works closely with outside vendors and contractors to ensure work is completed according to specifications

• Inspect proper monitoring, logging, and reporting on the Data Center functions through direct observation and as reported by others

• Oversee appropriate responses and checks for correction of issues related to the operation of the Data Center, such as the monitoring alarms, ticket requests/incidents, or direct observation

• Oversee the proper use of the monitoring systems to identify problems or issues with the Data Center infrastructure

• Participate in root cause analysis and follow up to ensure the issue is addressed at the root level

• Effectively represent Data Center operations interests during internal meetings and with outside vendors/partners

• Work on individual or group projects related to the operation and maintenance of the Data Center under the direction of the Data Center Manager

• Performs immediate cleaning duties necessary to maintain a clean and safe facility

• Performs other maintenance duties as assigned by the Data Center Manager

• Power outage response procedures and methods

• Visual inspection procedures of various equipment or systems

• Data Center equipment/systems troubleshooting methods

• Installs and maintains all facilities and customer cross connects

• Responsible for managing incoming and outgoing shipments (with the help of the NOC). This includes preparation of outgoing packages, return shipments and receipt of deliveries. This may also require managing large possibly heavy parcels

• Ability to support Data Center Audits and Certifications

The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.


Required Skills:

• Must be able to effectively communicate (oral and written) with all employees, contractors, vendors and customers

• Self-starter and team player

• Must be organized and provide deliverables in support of project plans

• Firm understanding and operation of building automation systems for all mechanical equipment

• Interpret processes, flow charts, building plans and schematics

Education and Experience:

• 2-5 years of data center operations experience

Experience and Interpersonal Skills:

• Understand and follow oral and written instructions

• Ability to prioritize and manage multi-functional tasks

• Ability to work effectively under pressure, and against strict time constraints

• Ability to develop organizational talent

• Attention to detail and quality of work

• Analysis/Problem identification

• Must be able to travel to various work-site locations on demand

Working Conditions:

• Work performed primarily indoors with regular exposure to medium voltage equipment and hazards associated with maintaining equipment systems (e.g. mechanical systems, infrastructure building automation systems and controls)

• Frequent use of hand and power tools

• Frequent bending, kneeling, squatting and climbing in cramped spaces

• Frequent use of ladders or man lift up to 20 feet

• Frequently lift up to 50 pounds with or without assistance

Travel Requirements:

• 50% travel to various work-site locations on demand