Director of Operations - AZ

Director of Operations - AZ Department: Operations Employment Type: Full Time Location: Glendale AZ Compensation: $80,000 - $85,000 / year Description The Director of Operations will oversee operations for the production facility and secondary locations, setting budgets, enforcing policies/procedures, executing strategic initiatives to improve processes, and maintaining a safe and compliant workplace environment. This person is responsible for ensuring the facility meets brand, production, and budgetary standards, and will be a key stakeholder for cross-departmental work. Key Responsibilities Site Management Oversee AZ Manufacturing, Quality Control, and Ops Support (Distribution & Fulfillment) to meet leadership goals: efficient production, quality product, stock maintenance, on-time delivery, and employee morale. Set and track performance metrics to evaluate operational efficiency; identify improvement opportunities. Implement, evaluate, and enforce policies and procedures; ensure facility compliance with SOPs and regulatory standards. Communicate directives, policies, and goals; ensure accountability and adherence to operational standards. Provide feedback and coaching, conduct annual performance reviews, and apply corrective actions when needed, collaborate with HR to uphold a positive work culture and improve employment practices. Maintain a safe, clean, and injury-free work environment, ensuring compliance with safety and legal regulations. Procurement Coordinates with supply chain and quality departments to ensure proper on-time procurement of cannabis input materials needed for production. Coordinates with finance to ensure proper quantities and timing of input materials needed for production. Establishes relationships, negotiates, and sources cannabis input materials from MO cultivators and processors. Strategic Management Works with VP of Operations & COO to manage and develop team architecture and headcount planning. Works with VP of Operations & COO to produce reports for senior leadership including inventory, production, payroll, and compliance-related subjects. Municipal & Regulatory Management Maintains primary contact responsibilities with state regulators and co-manufacturing partners, including phone, e-mail, etc. Stays up to date with changes to regulatory requirements by regularly reading AZ.gov bulletins and outreach. Coordinates with VP of Operations & COO to maintain adherence to state regulations. Skills, Knowledge and Expertise 3+ years of senior management-level cannabis operations experience. Thorough understanding of practices, theories, and policies involved in business and finance. Superior verbal and written communication and interpersonal skills. Superior managerial skills including a proven track record of effectively managing a successful cannabis operations team. Excellent organizational skills and attention to detail. Excellent analytical, decision-making, and problem-solving skills. In-depth knowledge of diverse business functions and principles (e.g. supply chain, finance, sales, customer service etc.). Working knowledge of data analysis and performance/operation metrics. Familiarity with G‑Suite, MS Office and various business software (e.g. ERP, CRM). Experience with METRC and/or other Seed-to‑Sale Traceability System. Experience with Acumatica a plus. Experience the Fernway Advantage Generous annual leave: 13 paid holidays and up to 3 weeks PTO (hourly and salaried staff alike). Comprehensive health coverage: company-sponsored health, dental, and vision insurance. Extra benefits: PSL, FSA, HSA, disability, parental leave, volunteer days, life insurance, 401(k) with match, discounted pet insurance, company discount program, and gym membership reimbursements, paid lunches. #J-18808-Ljbffr Fernway