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Principal Field Applications Engineering Silicon

$262.7k - $355.4k

Arm, Inc.

About Own customer-facing technical execution from silicon evaluation through deployment, accelerating customer time-to-value and production readiness for Arm-based server platforms. What You’ll Do Act as the primary technical interface for customers evaluating and deploying server-class Arm silicon. Lead product evaluation lifecycle: goal-setting, pre-delivery checks, Day-0 acceptance, execution, remote support, post-eval closeout. Run bring-up and debug across board, firmware, kernel/OS, and workload layers. Drive Day-0 readiness and acceptance gates (BMC, console, firmware baseline, boot path, diagnostics). Triage customer issues, define severity, collect evidence, and handle partner concerns into L2 and L3 Engineering teams. Support workload enablement and tuning for cloud-native, AI, and enterprise workloads. Review customer design artifacts (architecture assumptions, platform integration, bring-up plans). Deliver training and enablement for customer engineering teams and partner operators. Translate field feedback into product/roadmap improvements and support content. Required Experience 8+ years in FAE, systems engineering, silicon applications engineering, or customer engineering roles. Direct hands‑on experience with companies building and delivering servers and network infrastructure (e.g., hyperscalers, CSPs, OEM/ODM server vendors, NIC/switch vendors). Strong server platform expertise: CPU/memory hierarchy, PCIe, CXL awareness, NUMA fundamentals, firmware/OS bring‑up. Linux systems solving and performance analysis in data center environments. Shown experience supporting customers from pre‑sales evaluation through post‑silicon deployment. Strong customer social skills with ability to explain technical tradeoffs to both engineers and executives. BS in EE/CE/CS (MS preferred). Preferred Experience Experience with large‑scale data center networking and server integration (rack/cluster‑level). Familiarity with board bring‑up workflows, diagnostics, and lab instrumentation. Prior support of Tier‑1 hyperscaler or top enterprise infrastructure programs. Multi‑region collaboration experience with teams in US, Europe, China, and Japan. Salary Range $262,700-$355,400 per year We value people as individuals and our dedication is to reward people competitively and equitably for the work they do and the skills and experience they bring to Arm. Salary is only one component of Arm's offering. The total reward package will be shared with candidates during the recruitment and selection process. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don’t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #J-18808-Ljbffr

Vacancy posted 12 hours ago
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