Senior Specialist

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

This job is part of the Inflight Administration team within the Inflight Division. This role supports the Inflight Administration team by managing critical processes that impact operational efficiency, including expense oversight and reimbursement programs. As a key resource for base operations, you’ll collaborate with Labor, Legal, and People teams while guiding flight attendants through compliance requirements and ensuring accountability.

What you'll do

• Oversee significant expense categories such as parking and reimbursement programs for Inflight operations.

• Serve as the subject matter expert for base operations, providing guidance and support to ensure smooth administrative processes.

• Manage the reimbursement process for leasing, including leading return-to-work meetings, explaining procedures, and guiding flight attendants through compliance steps.

• Hold flight attendants accountable for timely completion of required processes.

• Partner with Labor, Legal, and People teams on management-level issues to ensure alignment with company policies and contractual obligations.

• Identify process improvements and implement best practices to enhance efficiency and accuracy.

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor’s degree

• 3+ years of experience in administrative, operational, or financial support roles.

Preferred Qualifications- Education & Prior Job Experience

• Experience in airline operations or inflight administration.

• Familiarity with labor agreements and compliance processes.

• Previous experience managing expense oversight and reimbursement programs.

Skills, Licenses & Certifications

• Strong analytical and financial acumen.

• Excellent written and verbal communication skills.

• Ability to build relationships and influence across multiple teams.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Ability to manage confidential information with discretion.

• Ability to travel up to 25% of time

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.