Field Service Technician

Benefits Free uniforms Health insurance Paid time off Vision insurance 401(k) 401(k) matching Bonus based on performance Dental insurance Generous PTO package and holidays Employer matching and profit‑sharing 401(k) plan Awesome work environment! Bonuses and more! We are currently looking for a Field Service Technician in the Philadelphia area to join our team of highly motivated individuals. As a Field Service Technician with BestPack you will have the opportunity to drive service success to create and develop customer satisfaction. The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. We are looking for a self‑driven, enthusiastic individual with strong problem‑solving skills and who is responsive to customers' needs. Responsibilities Troubleshoot, repair, install, and adjust industrial machinery and pipeline distribution systems Install, calibrate, maintain, test, troubleshoot and repair industrial electrical instrumentation, equipment and associated electrical/electronic controls and related devices for continuity, current, voltage and resistance Read and interpret drawings, blueprints, schematics, and electrical code specifications to determine layout of industrial electrical equipment installations Provide HMI and PLC controls support during installation of new equipment, and provide ongoing service and support to the installed base of equipment Identify and resolve equipment malfunctions, working with manufacturers and field representatives as necessary Complete and turn in field reports that capture all time and work completed on site Provide diagnostic analysis, repair, and preventative maintenance to customers Calibrate, monitor, repair, and maintain inverter, controllers, relays, and industrial sensors Install, examine, and replace or repair electrical wiring, receptacles, switch boxes, and other electrical components Comply with preventive maintenance programs and record keeping of repairs and upgrades Complete on‑site system audits and evaluations Practice and adhere to all safety and training Respond to work order requests in a timely fashion Regular travel, up to 80% Technical support and communication - onsite, over the phone, and electronically Maintain relationship with sales team, distributor network, and end users Education, Skills & Experience 4+ years experience in machinery or other related fields Proven field service experience Effective written and verbal communication skills with all levels of an organization Basic Intermediate Electrical (read schematics, troubleshooting, parts replacement) Basic Intermediate Programming (familiar with Ladder Logic, PLC, HMI Design and Programming, C++ logic changes) Demonstrated experience with and understanding of diagnosing and programming of Allen Bradley and PLC operations Familiarity with industrial tools and equipment Ability to work under pressure with strict deadlines and adapt to changing work schedules Ability to handle physical workload Clean driving record Ability to travel Ability to lift up to 75 pounds This is a remote position. #J-18808-Ljbffr BestPack