Office Receptionist

Job Description

Job Description

JOB TITLE: Office Receptionist 

JOB LOCATION: Office in Denmark WI and remote support to Marinesco MI

REPORTS TO: Sales Manager 

HOURS PER WEEK: Full-Time 

FLSA STATUS: Non-Exempt 

The Office Receptionist is the first point of contact for our guests, whether by phone, email, or in person. You are responsible for creating a positive and welcoming environment and tending to the needs of our buyers and sellers when picking up or dropping off items for auction. Position will offer remote support to our Marinesco MI location. 

QUALIFICATIONS 

High school diploma or equivalent 

Some office experience preferred 

Possess and maintain a valid driver’s license required. Position includes operation of company vehicles; applicants must meet company driving and insurance eligibility requirements

PRIMARY DUTIES 

Greet persons entering the establishment, determine the nature and purpose of their visit, and direct or escort them to specific destinations 

Operate the telephone to answer, screen, or forward calls 

Utilize electronic mail and messaging systems to communicate with customers and other employees 

Accept payment from customers via cash, check, or credit card 

Keep the reception area tidy and stocked with necessary supplies and advertising materials 

Monitor inventory of all office supplies and request ordering for items that need replenishing 

Perform administrative support tasks such as proofreading, transcribing handwritten information, and working with pay records, invoices, and other documents 

Handle contracts and sensitive customer and employee data with strict confidentiality 

Sort and distribute mail and deliveries 

Assist in the coordination of inventory transfers between locations 

Review and categorize photos for upcoming auctions 

Leverage modern technology and AI-assisted tools to streamline administrative tasks, communication, and customer service workflows 

Travel to off-site auctions as needed to assist in cataloging, open houses, cashiering or load out 

Other duties as required and assigned

 

SKILLS 

Cash handling 

Critical thinking 

Active listening 

Customer service 

Time management 

Strong attention to detail 

Proficient with modern technology and AI-assisted tools to support administrative, scheduling, and customer service workflows 

PHYSICAL ENVIRONMENT 

Sit at a desk for the majority of the day 

Occasional standing, walking, crouching, and climbing 

Occasional lifting of items weighing up to 25 pounds 

May involve periodic outdoor responsibilities and exposure to varying weather and environmental conditions 

May work near moving mechanical parts and explosives 

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.