Office Specialist - Community Risk Reduction (CRR)

Office Specialist - Community Risk Reduction (CRR) Working Title of Vacant Position Office Specialist - Community Risk Reduction (CRR) Job Type Job Type Full Time Posting Type Posting Type Public Number of Vacancies Number of Vacancies 1 Department Department FIRE Division Division FIRE PREVENTION Requisition Number Requisition Number 2026417 Number of hours worked per week Number of hours worked per week 40 Work Schedule 8am to 5pm; Monday through Friday. Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Work Site Location Work Site Location Chesapeake, VA Position Driving Requirement Position Driving Requirement N - Never Pay Grade Pay Grade GE03 Pay Basis Pay Basis Semi-Monthly Advertised Salary $36,652 -$49,889 Starting salary based on qualifications and experience. Job Description The Chesapeake Fire Department is seeking an enthusiastic, detail-oriented, and customer service-focused Office Specialist to provide clerical and administrative support to our Community Risk Reduction Division ( CRR ). This position performs a variety of complex office tasks under general supervision, with responsibility for deciding how and when to complete assigned duties. The role requires professionalism, accuracy, and excellent communication skills while supporting staff, citizens, and business owners. Key Responsibilities: Serve as the first point of contact at Fire Headquarters: answer phones, greet visitors, and control building access. Interact with other departments, citizens, and business owners by phone and in person: provide information, direct to appropriate staff, take and relay messages, and process citizens’ questions. Receive plans and process payments (checks, cash, credit cards) for Plan Review Fees. Assist during the Fire Department hiring process by checking in candidates. Prepare and distribute correspondence related to unpaid permits. Schedule fire station tours and demos for schools, daycares, and community groups. Establish and maintain files, records, accounts, and inventories; monitor and order office supplies. Arrange meetings, draft and respond to routine correspondence, and perform data entry, filing, faxing, and copying. Process FOIA requests and handle incoming payments for fees. Receive and distribute packages to appropriate staff or departments. Review and manage Contractor Reports, assigning them to the appropriate Deputy Fire Marshal. Perform other duties as assigned to support the Chesapeake Fire Department/Community Risk Reduction Division. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure, for a full list of benefits and employee perks. Required Qualifications Vocational/Educational Requirement: Requires a high school diploma or GED / HSE and any combination of education and experience equivalent to satisfactory completion of one year of college education in word processing, secretarial skills, or a closely related field. Experience: In addition to satisfying the vocational/education standards, this class requires a minimum of one year of full-time equivalent experience in administrative support. Special Requirements: Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Strong communication and organizational skills. Ability to handle multiple tasks in a fast-paced environment. Experience with data entry, office software, and customer service preferred. Job Open Date Job Open Date 08/26/2026 Job Close Date Job Close Date 08/30/2026 Special Instructions to Applicants Overall Physical Strength Demands Overall Physical Strength Demands Overall Physical Strength Demands L=Light - Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Physical Demands C = Continuously- 2/3 or more of the time.F = Frequently- From 1/3 to 2/3 of the time.O = Occasionally- Up to 1/3 of the time.R = Rarely- Less than 1 hour per week.N = Never- Never occurs. Standing Standing Frequently- From 1/3 to 2/3 of the time. Sitting Sitting Continuously- 2/3 or more of the time. Walking Walking Frequently- From 1/3 to 2/3 of the time. Lifting Lifting Frequently- From 1/3 to 2/3 of the time. Lifting Amount Lifting Amount Exerting up to 20 lbs Carrying Carrying Occasionally- Up to 1/3 of the time. Carrying Weight Carrying Weight Exerting up to 20 to 50 lbs Pushing/Pulling Pushing/Pulling Rarely- Less than 1 hour per week. Pushing/Pulling Weight Pushing/Pulling Weight Exerting up to 10 lbs Reaching Reaching Frequently- From 1/3 to 2/3 of the time. Handling Handling Frequently- From 1/3 to 2/3 of the time. Fine Dexterity Fine Dexterity Frequently- From 1/3 to 2/3 of the time. Kneeling Kneeling Occasionally- Up to 1/3 of the time. Crouching Crouching Occasionally- Up to 1/3 of the time. Bending Bending Occasionally- Up to 1/3 of the time. Twisting Twisting Rarely- Less than 1 hour per week. Climbing Climbing Rarely- Less than 1 hour per week. Balancing Balancing Rarely- Less than 1 hour per week. Vision Vision Continuously- 2/3 or more of the time. Hearing Hearing Continuously- 2/3 or more of the time. Talking Talking Continuously- 2/3 or more of the time. Foot Controls Foot Controls Rarely- Less than 1 hour per week. Machines, Tools, Equipment and Work Aids Used Protective Equipment Required None Health and Safety D = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyN = Never Mechanical Hazards Mechanical Hazards N = Never Chemical Hazards Chemical Hazards N = Never Electrical Hazards Electrical Hazards N = Never Fire Hazards Fire Hazards N = Never Explosives Explosives N = Never Communicable Diseases Communicable Diseases N = Never Physical Danger or Abuse Physical Danger or Abuse N = Never Other Other N = Never If Other, Description D = DailyW = Several Times Per WeekM = Several Times Per MonthS = SeasonallyN = Never Dirt and Dust Dirt and Dust S = Seasonally Extreme Temperatures Extreme Temperatures S = Seasonally Noise and Vibration Noise and Vibration N = Never Fumes and Odors Fumes and Odors N = Never Wetness/Humidity Wetness/Humidity S = Seasonally Darkness or Poor Lighting Darkness or Poor Lighting N = Never Primary Work Location Non-Physical Demands C = Continuously- 2/3 or more of the time.F = Frequently- From 1/3 to 2/3 of the time.O = Occasionally- Up to 1/3 of the time.R = Rarely- Less than 1 hour per week.N = Never- Never occurs. Time Pressures Time Pressures Frequently- From 1/3 to 2/3 of the time. Emergency Situations Emergency Situations Frequently- From 1/3 to 2/3 of the time. Frequent Change of Tasks Frequent Change of Tasks Frequently- From 1/3 to 2/3 of the time. Irregular Work Schedule/Overtime Irregular Work Schedule/Overtime Occasionally- Up to 1/3 of the time. Performing Multiple Tasks Simultaneously Performing Multiple Tasks Simultaneously Frequently- From 1/3 to 2/3 of the time. Working Closely with Others as Part of a Team Working Closely with Others as Part of a Team Occasionally- Up to 1/3 of the time. Tedious or Exacting Work Tedious or Exacting Work Continuously- 2/3 or more of the time. Noisy/Distracting Environment Noisy/Distracting Environment Occasionally- Up to 1/3 of the time. Other If Other, Description Can anyone assist the employee in performing the primary tasks assigned to this position? If yes, identify the eligible task(s) None Professional References Professional References Please provide contact information for professional references. Minimum Requests 0 Maximum Requests 4 Supplemental Questions Required fields are indicated with an asterisk (*). #J-18808-Ljbffr City of Chesapeake Virginia