Member Services Representative
Express Employment Professionals Defunct
Job Full Description Member Services Representative
Requirements
1425
5306 NC Highway 55
Suite 103
Durham, NC 27713
Requirements
- Open and maintain member accounts, including Checking, Savings, IRAs, CDs, etc..
- Provide information and answer questions for members and potential members in person, through written correspondence, via e-mail, and over the telephone.
- Login to our phone queue to answer incoming calls when they are not helping someone in the branch.
- Help members with account questions and problems, including Home Banking, Mobile Banking and Bill Pay questions.
- Fill in on the teller line when the Teller for the branch is on break, vacation, or sick.
- At least 1 year of account opening and IRA experience in a retail banking environment is required .
- Credit Union experience is preferred.
- A great personality and the ability or willingness to cross-sell products and services is required.
- Basic Teller Duties.
- Strong attention to detail and a professional, team-oriented attitude is required.
- Excellent written and verbal communication skills are required.
- Proficiency in Microsoft Office and basic computer skills is required.
- High School Diploma or equivalent is required.
1425
5306 NC Highway 55
Suite 103
Durham, NC 27713
Vacancy posted 2 days ago
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