Senior Manager, Global Medical Information

Azurity Pharmaceuticals is a privately held, specialty pharmaceutical company that focuses on innovative products that meet the needs of underserved patients. As an industry leader in providing unique, accessible, and high-quality medications, Azurity leverages its integrated capabilities and vast partner network to continually expand its broad commercial product portfolio and robust late-stage pipeline. The company’s patient-centric products span the cardiovascular, neurology, endocrinology, gastro-intestinal, institutional, and orphan markets, and have benefited millions of patients. For more information, visit .Azurity Pharmaceuticals is proud to be an inclusive workplace and an Equal Opportunity Employer. Azurity's success is attributable to our incredibly talented, dedicated team that focuses on benefiting the lives of patients by bringing the best science and commitment to quality into everything that we do. We seek highly motivated individuals with the dedication, integrity, and creative spirit needed to thrive in our organization."Azurity roles are office based and are generally require individuals to be in office Tuesday through Thursday with Monday and Friday as optional days."About the RoleThe Senior Manager of Global Medical Information is a key member of the Medical Affairs organization, responsible for providing scientific and operational oversight of Medical Information activities across Azurity’s global portfolio. This individual serves as a subject matter expert and strategic partner, ensuring the delivery of accurate, balanced, compliant, and timely medical information to healthcare professionals (HCPs), patients, payers, and internal stakeholders. The role applies scientific and operational expertise to the review of complex medical inquiries, development of scientific content, oversight of vendor activities, and support of cross-functional initiatives, while fostering excellence and consistency across the Medical Information function. The Senior Manager will develop deep expertise in Azurity’s therapeutic areas and contribute scientific insights to product launches, governance activities, Medical Affairs strategy, and other business-critical initiatives.Key ResponsibilitiesProvide clinical and technical product knowledge in response to clinical/medical inquiries from external and internal customersRespond with a sense of urgency and ensure accurate, timely, and appropriate verbal and written responses to unsolicited medical information inquiries from HCPs, payers, and managed healthcare organizations, including inquiries not addressed by existing response documentsProvide guidance and day-to-day oversight to the Medical Information Call Center vendor, including monitoring service quality, managing escalated cases, addressing performance or process issues, supporting ongoing training and coaching, and ensuring the timely resolution of operational risksTrain and oversee Medical Information Managers to ensure the development, review, and maintenance of accurate, compliant, and scientifically sound medical information contentOversee the cross-franchise scientific review and finalization of custom responses, complex medical information inquiries, and other scientific content to ensure accuracy, consistency, scientific balance, and complianceServe as an escalation and decision-support resource for Medical Information Managers, vendors, and cross-functional stakeholders, providing guidance on complex inquiries, response strategies, prioritization, and operational continuityOversee the creation, review, maintenance, and lifecycle management of Medical Information resources, including standard response letters, frequently asked questions, custom responses, and other scientific content, using the most current and relevant scientific evidenceAnalyze reports and metrics to identify trends, insights, knowledge gaps, operational risks, and opportunities for process improvement, and communicate findings and recommendations to relevant stakeholdersCollaborate with internal partners to support both the Promotional Material Review Committee (PMRC) and Scientific Review Committee (SRC) to ensure the provision of medical information is accurate and scientifically balancedBuild and maintain strong partnerships with internal stakeholders, including Quality Assurance, Pharmacovigilance, Clinical Development, Commercial, Market Access, Legal, Regulatory, Digital Transformation, and other Medical Affairs functionsCollaborate with the broader Medical Affairs and Medical Science Liaison teams to address knowledge gaps and support product- and disease-state educationAssist with coordinating, escalating, and reviewing legal contracts related to Medical Affairs activitiesPerform other Medical Information-related support and expanded functions, as requiredRequired Skills and Experience3 to 5 years of professional experience in Medical Information, including experience reviewing complex scientific content and overseeing Medical Information activitiesPreferred QualificationsAn advanced degree in a health sciences discipline, such as a PharmD or PhD, with a thorough grasp of the pharmaceutical industry is preferred. Candidates with a master’s or bachelor’s degree in a relevant health sciences discipline, such as an RN, RPh, PA, or NP qualification, may also be considered.Postdoctoral fellowship, residency, or other advanced training in Medical Information, Drug Information, clinical practice, or the pharmaceutical industry is preferred.#LI-Onsite#LI-Full-timeThe California Consumer Privacy Act regulates privacy rights and consumer protection for residents of California, United States. For details, click here.The General Data Protection Regulation (GDPR) sets guidelines for the collection and processing of personal information from individuals who live in the European Union (EU).