SECURITY SUPERVISOR/EXPERT

Position Number: 22082390
County: Pulaski
ADE

Join the Arkansas Department of Education where each student is recognized as an individual. Through a cultivation of world-class educators, partnering with communities, and an influx of social supports, Arkansas Department of Education provides multi-level supports that help ensure students will receive a personalized education and develop a life-long love of learning.

Position Information

Job Series: Security – Career Path

Classification: Security Supervisor/Expert

Class Code: SSE03P

Pay Grade: SGS06

Salary Range: $52,137 - $77,163

Job Summary

The Security Supervisor/Expert is responsible for overseeing day-to-day security operations within state-owned or state-managed properties. This role ensures the safety of personnel, visitors, and assets by leading a team of security officers, implementing security protocols, and responding to incidents as they arise.

Primary Responsibilities

The assignment of supervisory duties is determined by the hiring agency's operational needs. Non-supervisory roles will serve as senior technical experts. Supervise, assign, and coordinate the activities of security officers or contracted personnel across one or more state facilities. Conduct routine inspections and patrols to verify adherence to security protocols and assess conditions of facilities and grounds. Respond to security incidents, emergencies, and disturbances; ensure accurate documentation and escalation when appropriate. Train new and existing staff on agency-specific security procedures, emergency response protocols, and customer service practices. Evaluate staff performance, provide coaching and corrective feedback, and participate in recruitment and scheduling of personnel. Maintain daily duty rosters, shift logs, and timekeeping records. Enforce state agency security policies and procedures; ensure staff follow applicable laws and internal rules. Investigate and report incidents such as theft, vandalism, trespassing, and safety violations. Prepare written reports and present findings or concerns to management and law enforcement when needed. Oversee the use and management of access control systems, surveillance cameras, alarm systems, and visitor logs. Issue and monitor facility access credentials, including badges and temporary passes, in accordance with agency protocols. Coordinate drills and participate in emergency preparedness planning in conjunction with agency leadership and emergency services. Serve as a key point of contact during facility lockdowns, evacuations, or safety-related events.

Knowledge and Skills

Strong supervisory and team-building skills to promote cohesion and accountability. Clear verbal and written communication skills to provide instructions and report incidents professionally. Ability to remain calm under pressure and make sound judgments quickly. Keen observational skills to detect suspicious behaviors, safety hazards, or procedural lapses. Ability to de-escalate tense situations and interact with the public and employees respectfully. Maintains discretion with sensitive information and exercises sound ethical judgment.

Minimum Qualifications

At least two years of experience in security operations, law enforcement, public safety, or a related field, including six months year in a leadership capacity.

Satisfaction of the minimum qualifications, including years of experience and service, does not entitle employees to automatic progression within the job series. Promotion to the next classification level is at the discretion of the department and the Office of Personnel Management, taking into consideration the employee’s demonstrated skills, competencies, performance, workload responsibilities, and organizational needs.

Licensure/Certifications

N/A OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

The State of Arkansas is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, pregnancy, age, disability, citizenship, national origin, genetic information, military or veteran status, or any other status or characteristic protected by law.