Medical Assistant

Job Description

Job Description

We are seeking a compassionate, detail-oriented Medical Assistant to join our healthcare team. The ideal candidate will have excellent communication skills, the ability to multitask in a fast-paced environment, and a strong passion for patient care. As a Medical Assistant, you will play a vital role in supporting physicians, nurses, and other healthcare professionals in delivering high-quality care to our patients. Must be bilingual (English/Spanish).

Key Responsibilities:

• Must be willing to travel to other office locations as needed, especially if the primary office is closed.
• Open and close the office according to established procedures.
• Prepare and sanitize exam rooms before and after patient appointments, ensuring they are clean and well-stocked.
• Take and record patients' vital signs, including blood pressure, temperature, heart rate, pulse oximetry, weight, and height.
• Maintain and update patient records accurately in the electronic health system.
• Administer allergy injections according to protocol, documenting doses on shot sheets.
• Operate the spirometry machine, performing pulmonary function tests.
• Perform sinus echo diagnostic tests.
• Administer nebulizer treatments.
• Perform allergy skin testing (percutaneous, intradermal, and patch test procedures).
• Administer medications and injections as directed by healthcare providers.
• Prepare patients for examinations, procedures, and tests.
• Maintain and apply principles of aseptic technique and universal precautions when performing clinical duties and tasks.
• Answer phone calls and respond to patient inquiries in a professional and timely manner.
• Provide clear instructions to patients regarding prescribed treatments, medications, and follow-up care.
• Educate patients on preventive care, health management, and wellness topics.
• Ensure a positive, empathetic, and efficient patient experience.
• Ensure confidentiality and proper handling of patient information in accordance with healthcare privacy regulations.
• Maintain and update patient vital statistics and health records as necessary.
• Stand for extended periods and assist in moving medical equipment as needed.

Qualifications:

• Education:
  • High school diploma or equivalent required.

• Certifications:
  • Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required.
  • CPR and/or BLS certification required.

• Experience:
  • Minimum of 3 years of experience as a Medical Assistant in an outpatient clinic setting or equivalent role.

• Language Skills:
  • Must be bilingual (English/Spanish) to effectively communicate with a diverse patient population.

Skills & Abilities:

• Strong knowledge of medical terminology, anatomy, and patient care procedures.
• Excellent communication skills, both written and verbal.
• Ability to multitask and work efficiently under pressure.
• Strong organizational skills and attention to detail.
• Ability to maintain patient confidentiality and adhere to healthcare privacy regulations.
• Familiarity with computerized systems used for patient records and departmental needs.