Patient Scheduling Representative

Join the GANM Team!

At GANM , we're all about people-our patients and our team. We champion inclusivity, positivity, and putting people first in everything we do. If you're looking for a workplace where kindness, collaboration, and a little bit of fun are part of the daily routine, you're in the right place!

We're on the hunt for a full-time Patient Scheduling Representative to join our awesome clinic crew. Got scheduling experience? Great! Know your way around medical terminology? Even better (but not a dealbreaker)!

If you're organized, friendly, and ready to make a real difference every day-we'd love to meet you.

Come help us make healthcare a more human experience.


A Little About Us:

GANM is a team of gastroenterologists and allied health professionals with a proven track record of providing excellent care that families can count on. We specialize in treating the full range of digestive diseases and endeavor to provide exceptional care, for every patient, every time.


We are powered by One GI®, a true collaboration of the very best clinical and business minds - which enables us to focus on what's truly important - our patients.


Awesome Perks, Just for You!

• Excellent paid time off for a healthy work/life balance.
• We've got your future in mind! With our generous 401(k) plan, we'll help you grow your nest egg with an employer match that makes saving for retirement even sweeter.
• Looking to further your education? We want to help! We offer education reimbursement opportunities, with generous annual support based on your employment status.
• Internal growth opportunities. We want to aide in your training and development.
• Competitive health and supplemental benefits; with FSA and HSA options.
• Love where you work? Spread the word! Refer a friend who'd be a great fit for One GI® and earn a special bonus when they join the team!

Snapshot of Daily Duties

• Update referral, demographic, and insurance information in the practice management database.
• Schedule office and procedure visits utilizing physician appointment parameters and preferences. Update referral and recall entries in practice management system.
• Select preparation information to provide to the patient and provide verbal patient education for procedure preparation to supplement written information.
• Call preparation prescriptions to pharmacy when the patient will be unable to receive the prescription by mail.
• Communicate special appointment follow-up needed prior to the patient appointment to the clinical and/or endoscopy staff. (Examples include anticoagulant/antiplatelet or ICD instruction.)
• Provide patients with the appropriate forms, literature, and instruction.
• Specialty scheduling included but not limited to: BRAVO, CAP, EMR, ERCP, ESD, EUS, FMT, PEG, PNE, and Hospital appointments.
• Process hospital and contact patients for scheduling follow up and send all clinical follow up to the appropriate clinical team member.

The Must Haves

• High School Diploma or equivalent required.
• Previous medical office experience, medical terminology coursework preferred.
• Formal training with at least one year experience as medical assistant, medical secretary, health unit coordinator, nursing assistant or similar role.
• In lieu of formal training has at least two (2) years experience involving patient care and is able to demonstrate a familiarity with medication names and purpose, a thorough understanding of basic medical terminology, basic knowledge of common diagnoses and surgeries, and patient health interviewing skills.