Bartender

Sincere Hospitality is actively hiring for a Hotel Bartender Who we are Sincere Hospitality is a brand new management company founded on the basis of placing people at the heart of everything we do. We are dedicated to fostering a culture of care, respect, and genuine hospitality that embraces our guests, team members, and the communities we serve. Who you are Do you enjoy creating a welcoming atmosphere for guests? Are you naturally personable, attentive, and able to make people feel comfortable? Do you enjoy providing great service while working in a fast-paced environment? If you relate to any of these qualities, this could be the fulfilling job you are looking for! Benefits We are proud to offer competitive wages and the following benefits for full-time and part-time employees: Vacation and Paid Time Off Hotel discounts at brand properties Holiday Pay for worked holidays Birthday Pay: A full paid day on your birthday! Referral bonuses Job Summary The Bartender is responsible for providing friendly, professional, and efficient beverage service while creating a welcoming and enjoyable experience for hotel guests. This position prepares and serves alcoholic and non-alcoholic beverages, maintains a clean and organized bar area, handles guest transactions, and follows all applicable alcohol service, health, and safety regulations. In addition, this individual shall be well-versed in hotel-brand standards, guest expectations, beverage offerings, and the local area. This position reports to the General Manager. Your day-to-day The Essential Functions and Job Responsibilities for this position make up your day-to-day. They include the following tasks below. This is not designed to be a comprehensive list. All other tasks must be performed as assigned or required. Essential Functions Warmly and professionally welcome guests to the bar and lounge area. Consistently provide friendly, attentive, and efficient service. Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and standards. Take beverage and food orders accurately and enter orders into the appropriate point-of-sale system. Maintain proper bar set-up before, during, and after each shift. Ensure the bar, lounge, workstations, equipment, glassware, and surrounding areas remain clean and organized. Replenish beverages, garnishes, glassware, supplies, and other bar items as needed. Properly store, label, date, and rotate food and beverage products. Follow all applicable alcohol service laws, policies, and procedures. Verify guest identification when required and responsibly monitor alcohol consumption. Process guest checks, cash, credit cards, room charges, and other forms of payment accurately. Complete opening and closing duties as assigned. Job Responsibilities Engage with guests in a courteous and helpful manner, addressing questions and providing recommendations when appropriate. Create a welcoming and enjoyable environment while maintaining professional boundaries and service standards. Graciously respond to guest concerns or requests. If necessary, report the situation to the manager. Maintain knowledge of the bar menu, cocktails, beer, wine, food selections, specials, and hotel offerings. Monitor beverage quality and presentation to ensure all items meet established standards. Follow proper alcohol handling, food safety, sanitation, and hygiene practices. Regularly clean and sanitize bar equipment, utensils, glassware, surfaces, and service areas. Monitor inventory and communicate low-stock items or supply needs to management. Assist with receiving, storing, and organizing beverage and bar supplies. Work collaboratively with front desk, kitchen, food and beverage, housekeeping, and other hotel team members to ensure seamless guest service. Communicate effectively with team members and supervisors to address challenges and share important information. Promote hotel services, amenities, and dining options when appropriate. Support special events, group functions, or additional food and beverage service needs as assigned. Performance Metrics Performance will be assessed based on the following: Understanding and timely completion of essential functions and job responsibilities and their impact on the organization. Goal accomplishment and problem solving by being resourceful and applying your knowledge. Communicating effectively and fostering positive relationships with guests and colleagues. Attending work on time as scheduled and adhering to attendance policy. Understanding and following processes and procedures for documentation and communication of important information. Accuracy in guest transactions, cash handling, and room charges. Compliance with responsible alcohol service, safety, and sanitation standards. Cleanliness and organization of the bar and surrounding service areas. Guest Service Scores regarding Bar Service and Overall F&B Experience. Qualifications Previous bartending, food and beverage, restaurant, or hospitality experience preferred. Have or be capable of obtaining all required alcohol service certifications, such as TABC certification when applicable. Have or be capable of obtaining Food Handler certification or other certification requirements. Knowledge of common cocktails, beer, wine, spirits, and basic beverage preparation. Strong communication and guest service skills. Ability to handle cash, credit card transactions, and point-of-sale systems accurately. Ability to remain professional and attentive in a fast-paced environment. Must be of legal age to serve alcoholic beverages in accordance with applicable laws. Must be available to work evenings, weekends, and holidays. Must be able to work independently while also collaborating effectively with other hotel departments. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand for an entire shift or for an extended amount of time; use hands to feel or handle and reach with hands and arms. The employee is frequently required to walk, bend, sit, climb, or balance, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Disclaimer: This job description is not designed to be a comprehensive list. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. All other tasks must be performed as assigned or required. Sincere Hospitality is an equal opportunity employer and values diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr Sincere Hospitality