Intern

Job Title: Intern

Department: Front Desk – Grand Junction Branch

Salary: $15.16/hr 

Status: Non-Exempt

Hours: Monday – Friday, 10:00am – 2:00pm

Who We Are

At Timberline Bank, our people are our most valuable asset. We seek qualified employees who enjoy people, are innovative, and who are eager to learn. We, in return, provide opportunities for personal advancement and professional growth. The driving force behind our dedication to providing a "Better, Faster, Easier. -Always." experience is the Timberline Team. From the moment you enter the building, we greet you as a person, not an account number-our belief in the value of exceeding customers' high expectations is what makes Timberline Bank a bank here for our community. Our commitment has been and always will be to provide high-quality personalized customer service. With the Timberline personal touch, the level of customer support is unparalleled. We want to support you and your financial well-being, whether through your personal or commercial needs. Each customer contributes to the success of our small business. TO US, IT IS PERSONAL. 

What We Value

At Timberline Bank, the core of our culture is in the following values. We believe heavily in fulfilling each one of these to the highest degree. Our culture is the foundation of who we are as a team, and as a business. 

1. Exceeding Customers’ High Expectations

2. Empowering a Dedicated Team 

3. Having Fun While Winning

4. Passionate About our Communities

5. Value Added Resource for our Customers (Trusted Advisor) 

Position Summary

This internship offers an exciting opportunity to gain hands-on experience in the banking and financial services industry. The intern will assist with a variety of tasks across multiple departments, providing support to staff and learning about the day-to-day operations of the Bank. This role provides a valuable learning opportunity for a current CMU student pursuing a business, finance, or related degree while contributing meaningfully to the branch’s daily operations.

Essential Duties and Responsibilities

→ Assist with general administrative and clerical tasks, including data entry, filing, and document preparation.

→ Support customer service activities, such as answering basic customer inquiries and assisting with account-related tasks.

→ Assist in resolving customer concerns be escalating issues to the appropriate team and ensuring follow-up.

→ Assist customers at the Timberline Community Coffee bar.

→ Participate in projects related to financial analysis, operations, risk management, or other areas as assigned.

→ Help maintain accurate customer records and assist in processing transactions where applicable.

→ Conduct research and compile reports on various banking products, services, or industry trends.

→ Assist in the preparation of presentations and internal communications.

→ Learn about compliance regulations and procedures within the banking sector.

→ Collaborate with team members on day-to-day operations and contribute to department-specific tasks as needed.

→ Duties may be expanded on as experience and professional goals are achieved.

Required Knowledge and Expertise

→ Must be a current CMU student.

→ Pursuing a business, finance, or related degree.

→ Previous customer service or administrative experience is a plus but not required.

→ Strong communication and interpersonal skills.

→ Ability to work effectively in a team environment and independently.

→ Detail-oriented with strong organizational skills.

→ Basic understanding of financial concepts is a plus, but not required.

→ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

→ Ability to think and work independently in a professional work environment.

→ Flexibility to work within a multi-discipline team and receive dynamic on-the-job training.

→ Ability to interact comfortably with customers.

→ Demonstrate initiative and strong motivation for success.

**Pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules, the salary range above represents the low and high end of the salary range for this position. Actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Incentives based on Timberline Team goals may also be offered. In addition, Timberline Bank provides a variety of benefits to full time employees, including health insurance coverage, vision insurance, dental insurance, life and disability coverage, 401K plan, paid holidays and paid time off.

Equal Employer Opportunity Statement

Timberline Bank prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. All job requirements in the job description provided indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job competently. Job descriptions are an overview of the duties, responsibilities, and requirements of the position. Employees may be required to perform other job-related assignments as requested. OUR COMPANY ADHERES TO A POLICY OF EMPLOYMENT-AT-WILL, WHICH ALLOWS EITHER PARTY TO TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.