Emergency Department Technician I

NeighborHealth Emergency Department Technician

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.

Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community!

Position Summary:

Under the direction and supervision of a Registered Nurse, the Emergency Department Tech will provide patient and family-centered care as a member of the health care team. Where appropriate they are responsible for preparing the patient and environment for the visit and/or procedure. Emergency Department Technicians are responsible for maintaining non-pharmaceutical supplies and equipment. The Emergency Department Technician assumes a range of patient care responsibilities dealing with the physical and emotional aspects of department-specific patient age groups. Emergency Department Technicians are supervised by licensed nursing personnel. Excellence in practice includes outstanding customer service with internal and external customers, demonstrating initiative, flexibility and proactivity based on the specific, evolving needs of the department.

Essential Duties and Responsibilities:

• Performs advanced life support within the scope of practice, as well as participates in Rapid responses in the health center.
• Accurately take and record vital signs, intake & output as ordered, height and weight, and in a timely manner.
• Successfully completes department-specific annual waived testing competencies per Lab requirements. such as glucometer, urine dip stick, urinalysis, pregnancy testing, and others as requested.
• Performs venipuncture and IV insertion.
• Escorts patients to assigned rooms, helps them change into gowns, and prepares them for physical assessments.
• Performs CPR according to BLS guidelines.
• Performs 12-lead EKG and sets up for cardiac monitoring.

Qualifications and requirements:

• HS Diploma/GED
• Graduate of a Certified Medical Assistant program.
• One year of Medical Assisting experience strongly preferred.
• One year of Customer Service experience.
• Excellent oral, listening, and written communication skills.
• Computer literacy.
• Bilingual skills (English/Spanish).

Hourly Rate: Starting at $24.15, and up to $36.50 based on years of experience

EEO & Accommodation Statement:

NeighborHealth is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to View email address on click.appcast.io or call View phone number on click.appcast.io to let us know the nature of your request

Federal Trade Commission Statement:

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or "apps." Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.

E-Verify Program Participation Statement:

NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.