Hybrid Service Desk Specialist | Fast-Paced Tech Support
Socket
Flash is seeking a Service Desk Specialist to join our Austin team in a hybrid setup. You will handle a variety of software and hardware issues, document all interactions, and escalate when needed. The role emphasizes strong communication, teamwork, and a customer-first mindset. Responsibilities include responding to calls and emails, maintaining ticket records in Freshdesk, and supporting rapid resolution in a fast-paced environment. This is a full-time position with a structured shift schedule. #J-18808-Ljbffr Socket
Vacancy posted 4 days ago
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