Planner - Transportation Analyst
SGS Consulting
Job Responsibilities:
- Monitor and manage international ocean shipments (FCL, LCL) from port of origin through final inland delivery.
- Track vessel schedules, port congestion, ETA changes, rollovers, and capacity constraints.
- Actively manage shipment exceptions such as missed sailings, port delays, demurrage, detention, and customs holds.
- Ensure timely coordination of pre carriage and on carriage movements, including drayage and intermodal handoffs.
- Serve as primary liaison with ocean carriers, NVOCCs, freight forwarders, port terminals, drayage providers, and Client’s LLP Uber Freight.
- Monitor carrier performance against KPIs including on time arrival, transit reliability, and exception frequency.
- Support carrier allocation and service lane strategies with procurement and network teams.
- Manage ocean shipment issues within a control tower case management framework.
- Conduct root cause analysis and recommend corrective actions.
- Communicate impacts and recovery plans to stakeholders.
- Analyze ocean transportation data to identify trends, risks, and improvement areas.
- Develop dashboards and KPI reporting using Power BI or Tableau.
- Provide actionable insights to leadership.
Skills:
- Identify opportunities to reduce ocean freight and accessorial costs.
- Support rate analysis and carrier performance reviews.
- Monitor and dispute demurrage and detention charges.
- Ensure compliance with international trade and customs regulations.
- Validate accuracy of Bills of Lading and shipping documentation.
- Support customs clearance issue resolution.
- Drive process improvements to enhance visibility and predictability.
- Support system enhancements, carrier onboarding, and workflow standardization.
Education/Experience:
- Strong analytical, communication, and problem-solving skills.
- Experience with TMS, control tower platforms, and BI tools.
- Global control tower experience.
- Knowledge of demurrage/detention management.
- APICS or CSCMP certification.
- Advanced Power BI or Tableau skills.
Vacancy posted a month ago
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