Field Service Technician (Level 1)

Pepsi Equipment Services (PES) JobAn entry-level skilled position with a focus on training and skill development. Position is responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems, uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact. Must pass Pepsi Pro certification within required timeframe. May require lifting, carrying, pulling and/or moving between 20 and 45 pounds repeatedly over workday Requires kneeling, squatting, crouching, crawling and bending when making repairs, often in low places. Position may require moving vending machines weighing 800-1200 pounds.Primary Responsibilities:Repair and perform preventative maintenance on marketing equipmentUnload and reload with products as necessaryEducate customers on basic equipment repair and upkeep proceduresInstall equipment by making holes and route lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect linesFill installed equipment and adjust to proper mixtureDrive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)Collect accurate and complete equipment and customer informationRemove old parts and replace with new partsMaintain parts inventory on service truckEstablish positive relationship with contacts at service callsAfter each call, complete documentation on e-padTransport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)Follow all safety requirements, regulations, and processesFollow all driving rules and regulations when operating company vehicleComplete of all job role training modules (Pepsi Pro training)Build competence and skill in diagnosis and repair of beverage industry equipmentRegular, reliable, predictable attendanceBasic Qualifications:18 years or older21 years or older if Valid U.S. CDL RequiredCDL license with Non-Excepted Interstate Status (if applicable) Note: In all California locations except Stockton, both non-excepted intrastate and non-excepted interstate status are accepted for this position. In Stockton, CA, only non-excepted interstate status is accepted.Pass DOT Physical and DOT Road-test if requiredAdhere to DOT RegulationsAbility to communicate effectively in English if CDL requiredHelpful Experience:Working with mechanical systems (e.g., knowing mechanical concepts, troubleshooting and repairing appliances, performing basic household repair in plumbing, circuits, fuses, and electrical components, operating hand tools and power tools, etc.)Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests, etc.)Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers, etc.)Working with electrical systems (e.g., understanding flow, wiring, outlets, etc.)Working with plumbing (e.g., working with drains, water supply, ice makers, shut-off valves, sweating copper, filtration systems, etc.)Equipment installation (e.g., HVAC, refrigeration, auto, copiers, fountain products, etc.)Our Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Police Code Sections 4901-4919, commonly referred to as the San Francisco Fair Chance Ordinance; and Chapter XVII, Article 9 of the Los Angeles Municipal Code, commonly referred to as the Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents. View PepsiCo EEO Policy.