Service Technician

Job Title

Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment

Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics

Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment

Communicate with manufacturers as needed to help with diagnoses and parts identification

Consult with the Technical Assistance Group for technical support while onsite

Install all parts ordered for the customer in a timely and professional manner and in line with company policy

Promote and recommend other services provided by Smart Care to customers when needed

Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory

Follow safe work practices and accident prevention procedures

Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory

Maintain productivity levels in accordance with company standards

Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds

Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions

Ability to work on ladders, roofs, and other high places

High School diploma or equivalent

1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service

Valid driver's license and acceptable motor vehicle record

Willingness and ability to be involved with the emergency on-call rotation that includes nights and weekends

Availability for occasional overnight travel as assigned

Immigration sponsorship not provided for this role

Relevant technical training, licenses, and/or certifications (i.e. EPA, CFESA)

Commercial refrigeration and/or commercial cooking equipment repair experience

Self-motivated with the proven ability prioritize and work independently with minimal direct supervision

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.

Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at View email address on click.appcast.io.